Error Messages, Codes, and Procedures 3-89
Jam at A or F - F4-n H-X’port Ent. SNR Static
The paper did not exit the Horizontal Transport on time.
Applicable Error Codes
Jam at A - F4-16 H-X’port Ent. SNR Static Jam A
Jam at F - F4-17 H-X’port Ent. SNR Static Jam B
14
Replace the H-’Xport Motor.
Print a Test Print.
Does the error still occur?
Go to Step 15. Problem solved.
15
Replace the H-’Xport PWB.
Print a Test Print.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
Jam at A or F (H-X’port Entrance Sensor) Troubleshooting Reference
Applicable Parts References
■ H-X’port Motor
■ H-X’port Harness
■ H-X’port Entrance
Sensor
■ Finisher H-X’port PWB
■ Phaser 5500 Printer Options Service Manual
■ Horizontal Transport P/J Locator (page 5-29)
■ Horizontal Transport Wiring (page 5-39)
■ Finisher Main PWB P/J Locator (page 5-35)
■ PL25.2 Horizontal Transport (1/2) (page 4-46)
■ PL25.3 Horizontal Transport (2/2) (page 4-48)
■ PL25.14 Finisher Electrical (page 4-70)
Jam at A or F (H-X’port Entrance Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Test the H-’Xport Entrance Sensor.
1. Open Door F.
2. Run the Service Diagnostic H-’Xport
Entrance Sensor test.
Does the sensor change state?
Go to Step 7. Go to Step 2.
2
Check the H-’Xport Harness connections.
Is the harness connected to the H-
X’port Entrance Sensor and Finisher
correctly?
Go to Step 4. Reconnect and
go to Step 3.
Jam at A (H-X’port Entrance Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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