Fuji Xerox Phaser 5500 User Manual

Error Messages, Codes, and Procedures 3-57
Jam at Tray n (Pre-Feed Sensor) Troubleshooting Reference
Applicable Parts References
■ Feed Roller
■ Retard Roller
■ Nudger Roller
■ Pre-Feed Sensor
■ Feed/Lift Motor
■ Engine Logic Board
■ Tray 4-5 PWB
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Tray 2 & 3 Wiring (page 10-26)
■ PL2.3 Feeder (2/2) (page 9-12)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet Feeder P/J Locator (page 5-5)
■ 1000-Sheet Tray 4 & 5 Wiring (page 5-9)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at Tray n (Pre-Feed Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper condition.
Is the paper in the tray damaged?
Replace the
paper.
Go to Step 2.
2
Check the paper size settings.
Does the paper size in use match the
setting for the tray?
Go to Step 3. Correct paper
size settings.
3
Remove the tray and check the rollers.
Is the Feed, Retard, or Nudger Roller
worn or contaminated with paper dust?
Clean or replace
the Rollers.
Go to Step 4.
4
Check paper position at Door A, B, or C.
Does the paper touch the Feeder’s
Registration or Pre-Feed Sensor?
Remove the
paper.
Go to Step 5.
5
Test the Feeder’s Pre-Feed Sensor.
1. Open Door A, B, or C.
2. Run the Service Diagnostics Pre-Feed
Sensor test for the appropriate tray.
Does the sensor change state?
Got to Step 9 Go to Step 6.
6
Check the Pre-Feed Sensor connection.
Is the sensor’s connected?
Go to Step 7. Connect the
sensor.
7
Check continuity between the Pre-Feed
sensor and the Engine Logic Board.
Is there continuity on each wire
between the sensor and board
Go to Step 8. Repair the wiring.

Fuji Xerox Phaser 5500 Specifications

General

Brand	Fuji Xerox
Model	Phaser 5500
Category	Printer
Language	English