Fuji Xerox Phaser 5500

Error Messages, Codes, and Procedures 3-57
Jam at Tray n (Pre-Feed Sensor) Troubleshooting Reference
Applicable Parts References
■ Feed Roller
■ Retard Roller
■ Nudger Roller
■ Pre-Feed Sensor
■ Feed/Lift Motor
■ Engine Logic Board
■ Tray 4-5 PWB
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Tray 2 & 3 Wiring (page 10-26)
■ PL2.3 Feeder (2/2) (page 9-12)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet Feeder P/J Locator (page 5-5)
■ 1000-Sheet Tray 4 & 5 Wiring (page 5-9)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at Tray n (Pre-Feed Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper condition.
Is the paper in the tray damaged?
Replace the
paper.
Go to Step 2.
2
Check the paper size settings.
Does the paper size in use match the
setting for the tray?
Go to Step 3. Correct paper
size settings.
3
Remove the tray and check the rollers.
Is the Feed, Retard, or Nudger Roller
worn or contaminated with paper dust?
Clean or replace
the Rollers.
Go to Step 4.
4
Check paper position at Door A, B, or C.
Does the paper touch the Feeder’s
Registration or Pre-Feed Sensor?
Remove the
paper.
Go to Step 5.
5
Test the Feeder’s Pre-Feed Sensor.
1. Open Door A, B, or C.
2. Run the Service Diagnostics Pre-Feed
Sensor test for the appropriate tray.
Does the sensor change state?
Got to Step 9 Go to Step 6.
6
Check the Pre-Feed Sensor connection.
Is the sensor’s connected?
Go to Step 7. Connect the
sensor.
7
Check continuity between the Pre-Feed
sensor and the Engine Logic Board.
Is there continuity on each wire
between the sensor and board
Go to Step 8. Repair the wiring.