3-58 Phaser 5500 Printer Service Manual
8
Check for +5 V at the Pre-Feed Sensor.
Is there +5 V across the sensor
connector’s Pin 1 <=> ground?
Replace the
sensor. If the error
persists, go to
Step 12 for Tray 2
or 3, or Step 9 for
Tray 4 or 5.
Replace the
Engine Logic
Board
(
page 8-89). If the
error persists, go
to Step 12 for
Tray 2 or 3, or
Step 9 for Tray 4
or 5
9
For Trays 4 & 5 Only:
Check connections between the Tray 4-5
PWB and Engine Logic Board.
Are P/J541 and P/J413 connected?
Go to Step 10. Connect P/J541
and P/J413.
10
For Trays 4 & 5 Only:
Check continuity between the Tray 4-5
PWB and Engine Logic Board.
Is there continuity on each wire
between P/J541 <=> P/J413?
Go to Step 11. Repair the wiring.
11
For Trays 4 & 5 Only:
Check for +24 V at the Tray 4-5 PWB.
Is their +24 V across P/J541-7 (+) <=>
ground?
Replace the Tray
4-5 PWB.
Replace the
Engine Logic
Board
(
page 8-89).
12
Test the Feed/Lift Motor.
Run the Service Diagnostics Lift/Feed
motor test for the appropriate tray.
Does the motor operate?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 13
13
Check the Feed/Lift Motor connections.
Is the Feed/Lift motor connected?
Go to Step 14. Connect the
motor.
14
Test the Feed/Lift Motor.
1. Exchange the Feed/Lift motor with one
from a different feeder.
2. Run the Service Diagnostics Lift/Feed
motor test for the appropriate tray.
Does the replaced motor operate?
Replace the Feed/
Lift motor.
Go to Step 15.
15
Check the Feed/Lift Motor for continuity.
Reinstall the Feed/Lift motors as they
previously were.
Is there continuity on each wire
between the sensor and P/J409A?
Go to Step 16. Repair the wiring.
16
Check +24 V power supply to the Feed/Lift
Motor.
Is there +24 V across the motor
connector’s Pin 4 <=> ground?
Replace the Feed/
Lift Motor.
Replace the
Engine Logic
Board
(
page 8-89).
Jam at Tray n (Pre-Feed Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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