3-62 Phaser 5500 Printer Service Manual
Jam at Tray n (Feed Out Sensor #3) Troubleshooting Reference
Applicable Parts References
â– Feed Roller
â– Retard Roller
â– Nudger Roller
â– Feed Out Sensor #3
â– Engine Logic Board
â– Tray 4-5 PWB
â– Tray 4 Feed Out Sensor
â– Tray 5 Feed Out Sensor
â– Print Engine P/J Engine Logic Board (page 10-13)
â– Print Engine Tray 2 & 3 Wiring (page 10-26)
â– PL2.3 Feeder (2/2) (page 9-12)
â– PL8.1 Print Engine Electrical (page 9-40)
â– Phaser 5500 Printer Options Service Manual
â– 1000-Sheet Feeder P/J Locator (page 5-5)
â– 1000-Sheet Tray 4 & 5 Wiring (page 5-9)
â– PL20.4 Tray 4-5 Feeder (2/2) (page 4-10)
â– PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at Tray n (Feed Out Sensor #3) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper condition.
Is the paper in the tray damaged?
Replace the
paper.
Go to Step 2.
2
Check the paper size settings.
Does the paper size match the setting?
Go to Step 3. Correct paper
size settings.
3
Remove the tray and check the rollers.
Is the Feed, Retard, or Nudger Roller
worn or contaminated with paper dust?
Clean or replace
the Rollers.
Go to Step 4.
4
Check the paper position at Door B or C.
Does the paper block the Feed Out
Sensor?
Remove the
paper. If the error
persists, go to
Step 5 for Tray 2
or 3, or Step 9 for
Tray 4 or 5.
Go to Step 5 for
Tray 2 or 3, or
Step 9 for Tray 4
or 5.
5
Test Feed Out Sensor #3.
1. Open Door B.
2. Run the Service Diagnostics Tray 3
Feed Out Sensor test.
Does the sensor change state?
Go to Step 9. Go to Step 6.
6
Check the Feed Out Sensor #3 connection.
Are P/J105, P/J608 and P/J410
connected?
Go to Step 7. Connect the
sensor.
7
Check continuity between the Feed Out
Sensor #3 and Engine Logic Board.
Is there continuity on each wire
between P/J105 <=> P/J410?
Go to Step 8. Repair the wiring.
8
Check for +5 V at the Feed Out Sensor #3.
Is there +5 V across the sensor
connector’s Pin 1 <=> ground?
Replace Feed Out
Sensor #3.
Replace the
Engine Logic
Board
(
page 8-89).