3-48 Phaser 5500 Printer Service Manual
E4-6 Exit 2 Area Jam Troubleshooting Reference
Applicable Parts References
â– Exit 2 Exit Sensor
â– Exit PWB
â– Engine Logic Board
â– LVPS
â– Print Engine P/J Engine Logic Board (page 10-13)
â– Print Engine P/J Laser and Exit PWB (page 10-7)
â– Print Engine Exit 1 Wiring (page 10-30)
â– Phaser 5500 Printer Options Service Manual
â– Exit 2 Plug/Jack Locator (page 5-15)
â– Exit 2 General Wiring (page 5-7)
â– PL8.1 Print Engine Electrical (page 9-40)
â– PL24.2 Exit 2 Tray Guide Assembly (page 4-40)
E4-6 Exit 2 Area Jam Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper position at Door A.
Is paper touching the Fuser Exit
Sensor?
Remove the
paper.
Go to Step 2.
2
Test the Exit Sensor.
Run the Service Diagnostics Exit Sensor
test.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
3
Check the Exit Sensor connection.
Are P/J112, P/J606B and P/J434
connected?
Go to Step 4. Connect the
sensor.
4
Check continuity between the Exit Sensor
and Exit PWB.
Is there continuity on each wire
between P/J112<=> P/J434?
Go to Step 5. Repair the wiring.
5
Check for +5 V at the Exit Sensor.
Is there +5 V across the sensor
connector’s P/J112-3 <=> ground?
Replace the Exit
Sensor
(
page 3-102).
Go to Step 6.
6
Check the connection between the Exit
PWB and Engine Logic Board.
Are P/J431 and P/J421 connected?
Go to Step 7. Connect P/J431
and P/J421.
7
Check continuity between the Exit PWB
and Engine Logic Board.
Is there continuity on each wire
between P/J431 <=> P/J421?
Go to Step 8. Repair the wiring.
8
Check the connection between Exit PWB
and LVPS.
Are P/J430 and P/J526 connected?
Go to Step 9. Connect P/J430
and P/J526.