Fuji Xerox Phaser 5500

3-52 Phaser 5500 Printer Service Manual
C6-1 Duplex Area Jam Troubleshooting Reference
Applicable Parts References
■ Duplex A3L Rollers
■ Duplex Roller
■ Duplex Motor
■ Duplex PWB
■ Engine Logic Board
■ Registration Sensor
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Registration Transport Wiring (page 10-23)
■ PL4.5 Registration (page 9-30)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ Duplex Unit Plug/Jack Locator (page 5-12)
■ Duplex Unit Wiring (page 5-13)
■ PL23.1 Duplex Unit (page 4-34)
■ PL23.2 Inner Chute Duplex Unit (page 4-36)
C6-1 Duplex Area Jam Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper position.
Open Door A
Does the paper touch the Registration
Sensor?
Remove the
paper.
Go to Step 2.
2
Check Duplex Unit installation.
1. Reinstall the Duplex Unit.
2. Print a 2-sided Test Print.
Does the error reoccur?
Go to Step 3. Problem solved.
3
Check the A3L Rollers.
Open Door D.
Are the A3L Rollers worn or
contaminated with paper dust?
Clean or replace
the defective
roller.
Go to Step 4.
4
Check the roller drive.
Do the A3L Rollers and gears rotate
smoothly?
Go to Step 5. Restore proper
operation.
5
Check the Duplex Roller.
Is the Duplex Roller worn or
contaminated with paper dust?
Clean or replace
the roller.
Go to Step 6.
6
Check the roller drive.
Do the Duplex Roller and gears rotate
smoothly?
Go to Step 7. Restore proper
operation.
7
Test the Duplex Motor.
Run the Service Diagnostics Duplex Motor
test.
Does the Duplex Motor operate
properly?
Go to Step 15. Go to Step 8.
8
Check the Duplex Motor for connection.
Are P/J212 and P/J542 connected?
Go to Step 9. Connect P/J212
and P/J542.