3-74 Phaser 5500 Printer Service Manual
Jam at B (Registration Sensor) Troubleshooting Reference
Applicable Parts References
â– Take Away Roller
â– Door J
â– Registration Sensor
â– Front Harness A
â– Engine Logic Board
â– Take Away Motor
â– Main Harness
â– Tray 6 PW B
â– Print Engine P/J Engine Logic Board (page 10-13)
â– PL4.5 Print Engine Registration (page 9-30)
â– PL5.1 Laser, CRU and Toner Dispense (page 9-32)
â– PL8.1 Print Engine Electrical (page 9-40)
â– Phaser 5500 Printer Options Service Manual
â– 2000-Sheet Tray 6 Feeder P/J Locator (page 5-20)
â– 2000-Sheet Tray 6 Drive P/J Locator (page 5-21)
â– 2000-Sheet Tray 6 Drive Wiring (page 5-25)
â– PL22.7 Drive and Transportation (page 4-30)
â– PL22.8 Tray 6 Electrical (page 4-32)
Jam at B (Registration Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
Open Door J.
Are all the rollers installed correctly,
clean, and turn freely?
Go to Step 2. Clean or replace
the Rollers.
2
Check the printer paper path.
Open Door A.
Is the paper path clean?
Go to Step 3. Clean the paper
path.
3
Test the Registration Sensor.
1. Open Door A
2. Run the Service Diagnostics
Registration Sensor test.
Does the sensor change state?
Go to Step 9. Go to Step 4.
4
Check the Registration Sensor connection
to the printer’s Front Harness.
Are P/J104 and P/J403 connected to the
Registration Sensor?
Go to Step 6. Connect and go
to Step 5.
5
Print a Test Print.
Does the error still occur?
Go to Step 6. Problem solved.
6
Check the Harness for continuity.
1. Disconnect P/J104 and P/J403.
2. Check for continuity at the following:
J104-3 <=> J403B-3
J104-2 <=> J403B-8
J104-1 <=> J403B-13
Are these conductive?
Go to Step 7. Repair the
printer’s Front
Harness A.