3-92 Phaser 5500 Printer Service Manual
2
Test the H-’Xport Exit Sensor.
1. Open Door F.
2. Run the Service Diagnostic H-’Xport Exit
Sensor test.
Does the sensor change state?
Go to Step 8. Go to Step 3.
3
Check the H-’Xport Harness connections.
Is the harness connected to the Exit
Sensor and Finisher correctly?
Go to Step 5. Reconnect and
go to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check the H-’Xport Harness continuity.
1. Disconnect the Exit Sensor (J8381) and
P8372 on the H-’Xport PWB.
2. Check for continuity at the following:
P8372-4 <=> J8381-3
P8372-5 <=> J8381-2
P8372-6 <=> J8381-1
Are these conductive?
Go to Step 6. Repair the
harness.
6
Check for +5 V to the Exit Sensor.
Is there +5 V across J8372-6 <=> J8372-
4 on the H-’Xport PWB?
Go to Step 7. Replace the H-
’Xport PWB
(
page 3-247).
7
Check the Exit Sensor signal.
Does the voltage across J8372-5 <=>
J8372-4 on the H-’Xport PWB change
when the sensor actuator is operated?
Replace the H-
’Xport PWB
(
page 3-247).
Replace the
sensor
(
page 3-118).
8
Test the H-’Xport Motor.
Run the Service Diagnostics H-’Xport
Motor test.
Does the motor rotate normally?
Replace the H-
’Xport PWB
(
page 3-247).
Go to Step 9.
9
Check the H-’Xport Motor connections.
Is the H-’Xport Motor correctly
connected to the harness?
Go to Step 11. Connect and go
to Step 10.
10
Print a Test Print.
Does the error still occur?
Go to Step 11. Problem solved.
Jam at A or F (H-X’port Exit Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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