Fuji Xerox Phaser 5500

3-124 Phaser 5500 Printer Service Manual
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Reference
Applicable Parts References
■ Entrance Roller
■ Entrance Pinch Roller
■ Transport Roller
■ Pinch Roller
■ Transport Motor
■ Main Drive Harness
■ Finisher Main PWB
■ Top Exit Sensor Harness
■ Main Sensor Harness
■ Top Exit Sensor
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Sensors (1/2) Wiring (page 5-40)
■ Finisher Motors Wiring (page 5-42)
■ PL25.12 Finisher Transport (1/2) (page 4-66)
■ PL25.13 Finisher Transport (2/2) (page 4-68
■ PL25.14 Finisher Electrical (page 4-70)
■ PL25.15 Finisher Harness (page 4-72)
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
1. Open Door G.
2. Remove the Top Cover.
3. Remove the Top L/H Cover.
4. Remove the Knob and open the Upper
Entrance Chute.
Are the Rollers attached to the chute
clean, roll freely, and correctly
installed?
Go to Step 2. Clean or replace
the appropriate
roller.
2
Check the paper path.
Open the Lower Top Exit Chute (2b).
Are the Pinch Rollers attached to the
chute and the two Transport Rollers
clean, roll freely, and correctly
installed?
Go to Step 3. Clean or replace
the appropriate
roller.
3
Test the Finisher Transport Motor.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the motor rotate normally?
Go to Step 4. Go to Step 5.
4
Test Entrance and Transport Roller drive.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the Entrance and Transport
Rollers rotate?
Go to Step 11. Restore
operation.
5
Check the Transport Motor Main Drive
Harness.
Are P/J8342 and P/J8304 connected?
Go to Step 7. Connect and go
to Step 6.
6
Print a Test Print.
Does the error still occur?
Go to Step 7. Problem solved.