Error Messages, Codes, and Procedures 3-169
2
Test the Front Tamper Home Sensor.
Run the Service Diagnostics Front Tamper
Home Sensor test.
Does the sensor state change when the
sensor is blocked?
Go to Step 8. Go to Step 3.
3
Check the Compiler harness connections.
Are P/J8360 and P/J8309 connected?
Go to Step 5. Connect and go
to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Compiler Front Tamper Harness
continuity.
1. Disconnect P/J8360 on the harness and
P/J8309 on the Finisher Main PWB.
2. Check for continuity at the following:
P/J8360-3 <=> P/J8309-4
P/J8360-2 <=> P/J8309-5
P/J8360-1 <=> P/J8309-6
Are these conductive?
Go to Step 6. Repair the
Compiler Front
Tamper Harness.
6
Check for +5 V to the Front Tamper Home
Sensor.
Is there +5 V across J8309-6 <=> J8309-
4 on the Finisher Main PWB?
Go to Step 7. Replace the
Finisher Main
PWB
(
page 3-248).
7
Check Front Tamper Home Sensor signal.
Does the voltage across P8309-5 <=>
P8309-4 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Front
Tamper Home
Sensor
(
page 3-180).
8
Test the Front Tamper Motor.
Run the Service Diagnostics Front Tamper
Motor Low Speed Inboard and Outboard
tests alternately.
Does the Front Tamper Motor rotate,
and the Tamper move front to rear?
Replace the
Finisher Main
PWB
(
page 3-248).
Go to Step 9.
9
Check Compiler Front Tamper Motor
Harness connections.
Are P/J8363B and P/J8309 connected?
Go to Step 11. Connect and go
to Step 10.
10
Print a Test Print.
Does the error still occur?
Go to Step 11. Problem solved.
Tamper (Front Tamper Home Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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