Fuji Xerox Phaser 5500 User Manual

Error Messages, Codes, and Procedures 3-171
Tamper (Rear Tamper Home Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Tamper mechanism.
Move the Rear Tamper mechanism.
Does the Tamper mechanism operate
smoothly?
Go to Step 2. Repair or replace
the Compiler Tray
(
page 3-177).
2
Test the Rear Tamper Home Sensor.
Run the Service Diagnostics Rear Tamper
Home Sensor test.
Does the sensor state change when the
sensor is blocked?
Go to Step 8. Go to Step 3.
3
Check the Compiler harness connections.
Are P/J8361 and P/J8309 connected?
Go to Step 5. Connect and go
to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Compiler Rear Tamper Harness
continuity.
1. Disconnect P/J8361 on the harness and
P/J8309 on the Finisher Main PWB.
2. Check for continuity at the following:
P/J8361-3 <=> P/J8309-7
P/J8361-2 <=> P/J8309-8
P/J8361-1 <=> P/J8309-9
Are these conductive?
Go to Step 6. Repair the
Compiler Rear
Tamper Harness.
6
Check for +5 V to the Rear Tamper Home
Sensor.
Is there +5 V across J8309-9 <=> J8309-
7 on the Finisher Main PWB?
Go to Step 7. Replace the
Finisher Main
PWB
(
page 3-248).
7
Check Rear Tamper Home Sensor signal.
Does the voltage across P8309-8 <=>
P8309-7 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Rear
Tamper Home
Sensor
(
page 3-180).
8
Test the Rear Tamper Motor.
Run the Service Diagnostics Rear Tamper
Motor Low Speed Inboard and Outboard
tests alternately.
Does the Rear Tamper Motor rotate, and
the Tamper move front to rear?
Replace the
Finisher Main
PWB
(
page 3-248).
Go to Step 9.
9
Check Compiler Rear Tamper Motor
Harness connections.
Are P/J8362 and P/J8309 connected?
Go to Step 11. Connect and go
to Step 10.
10
Print a Test Print.
Does the error still occur?
Go to Step 11. Problem solved.

Fuji Xerox Phaser 5500 Specifications

General

Brand	Fuji Xerox
Model	Phaser 5500
Category	Printer
Language	English