Error Messages, Codes, and Procedures 3-195
Tray Failure (Tray 4-5 Paper Size Switch) Troubleshooting Reference
Applicable Parts References
â– Paper Size Switch
â– Tray 4-5 PWB
â– Engine Logic Board
â– Print Engine P/J Engine Logic Board (page 10-13)
â– PL8.1 Print Engine Electrical (page 9-40)
â– Phaser 5500 Printer Options Service Manual
â– 1000-Sheet Feeder P/J Locator (page 5-5)
â– 1000-Sheet Feeder P/J Electrical (page 5-6)
â– 1000-Sheet Tray 4 & 5 Wiring (page 5-9)
â– PL20.2 Tray (1/2) Feeder (1/2) (page 4-6)
â– PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Tray Failure (Tray 4-5 Paper Size Switch) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Paper in the affected tray.
Is paper loaded in the tray properly?
Go to Step 2. Reload the paper.
2
Check the Paper Size Switch for the
affected tray.
Is the switch installed correctly?
Go to Step 3. Correct the
installation.
3
Test the Paper Size Switch for the affected
tray.
Run the Service Diagnostics Size Sensor
test for the affected tray.
Does the sensor state change each time
the loaded tray is moved in or out?
Reconnect the
connector of the
Engine Logic
Board.
Go to Step 4.
4
Check the Paper Size Switch connection.
For Tray 4:
Are P/J820 and P/J548 connected?
For Tray 5:
Are P/J824 and P/J548 connected?
Go to Step 6. Connect the
Paper Size
Switch.