3-234 Phaser 5500 Printer Service Manual
Punch Box Full (Punch Box Counter) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Reset the Punch Box Full Counter,
1. Open Door G.
2. Remove the Punch Box for a minimum
of four seconds, then replace the Punch
Box.
3. Close Door G.
Does the error still occur?
Go to Step 2. Problem solved.
2
Test the Punch Box Set Sensor.
1. Open Door G.
2. Remove the Punch Box.
3. Run the Service Diagnostics Punch Box
Set Sensor test.
Does the sensor state change when the
Punch Box is removed and replaced?
Go to Step 8. Go to Step 3.
3
Check the harness connections.
Are P/J8353 and P/J8355 of the Punch
Box Sensor Harness, and P/J8355 and
P/J8307 of the Punch Sensor Harness
connected?
Go to Step 5. Connect and go
to Step 4.
4
Cycle the printer power.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Punch Box Sensor Harness
continuity.
1. Disconnect P/J8353 and P/J8355.
2. Check for continuity at the following:
J8353-3 <=> P8355-3
J8353-2 <=> P8355-2
J8353-1 <=> P8355-1
Are these conductive?
Go to Step 6. Repair the wiring.
6
Check Punch Sensor Harness continuity.
1. Disconnect P/J8355 and P/J8307.
2. Check for continuity at the following:
J8355-3 <=> J8307-A3
J8355-2 <=> J8307-A2
J8355-1 <=> J8307-A1
Are these conductive?
Go to Step 7. Repair the Punch
Sensor Harness.
7
Check for +5 V to the Punch Box Set
Sensor
Is there +5 V across J8307-A1 <=>
J8307-A3 on the Finisher Main PWB?
Go to Step 8. Replace the
Finisher Main
PWB
(
page 3-248).
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