4-16 Phaser 5500 Printer Service Manual
3
Is POWER ON SELF TEST ERROR
15: RAM DIMM displayed on the Front
Panel?
Go to Step 4. Problem Solved.
4
Print a Startup Page and review the
contents.
Does the Startup Page identify a failed
memory DIMM?
Replace the DIMM
and go to Step 9.
Go to Step 5.
5
Are there two DIMMs installed in the
printer?
Go to Step 6. Go to Step 8.
6
1. Power off the printer and remove one of
the DIMMs.
2. Power on the printer.
Is a memory fault message displayed?
Go to Step 8. Go to Step 7.
7
1. Power off the printer and remove the first
DIMM.
2. Install the second DIMM and power on
the printer.
Is a memory fault message displayed?
Go to Step 8. Go to Step 9.
8
1. Power off the printer and move the
suspected defective DIMM to the other
memory socket.
2. Power on the printer.
Does the DIMM fail in the new location?
Replace the DIMM
and go to Step 9.
Replace the I/P
board
(page 8-92).
9
Install all of the DIMMs and power on the
printer.
Is a memory fault message displayed?
Replace the I/P
board
(page 8-92).
Problem Solved.
POST RAM Memory Failure Troubleshooting Procedures (Continued)
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