5-24 Phaser 5500 Printer Service Manual
3
Check the Drum Cartridge.
1. Install a new Drum Cartridge.
2. Print a Test Print.
Is the image density normal?
Problem solved. Go to Step 4.
4
Check the Transfer Roller.
1. Remove the Transfer Roller.
2. Check the Transfer Roller for
contamination and wear.
Is there any contamination or
wear on the Transfer Roller?
Replace the
Transfer Roller
(
page 8-44).
Go to Step 5.
5
Check the Heat and Pressure Roller.
WARNING: Allow the Fuser to cool
before attempting to
remove it.
Remove the Fuser.
Is there any contamination or
crack on Heat or Pressure Roller?
Replace the Fuser
(
page 8-76).
Go to Step 6.
6
Check image development.
1. Print a Test Print.
2. Turn off the power while printing.
3. Carefully remove the Drum
Cartridge and check the image
formed on the drum right before
the Transfer Roller.
Is the image completely formed
on the drum? Is it clear, black, and
easy to read?
Go to Step 7. Go to Step 8.
7
Check image transfer.
Check the image formed on the
drum, right after the Transfer Roller.
Is the image completely
transferred on the paper?
Go to Step 9. Go to Step 8.
8
Check the HVPS.
1. Replace the HVPS (page 8-86).
2. Print a Test Print.
Is the Test Print normal?
Problem solved. Go to Step 9.
9
Check the Engine Logic Board.
1. Replace the Engine Logic Board
(page 8-89).
2. Print a Test Print.
Is the Test Print normal?
Problem solved. Replace the I/P Board
(
page 8-91).
Horizontal Deletions Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No