Lexmark 7462 series - Page 175

Action Yes No
Step 3
a Check the sensor (ADF 2nd scan) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor (ADF 2nd scan). Go to
“Sensor (ADF 2nd scan)
removal” on page 555.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the ADF controller card assembly. Go to
“ADF controller
card removal” on page 541.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Perform a print test using the ADF.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (ADF 2nd scan) lingering jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for the ADF.
• Make sure that the media size matches the size set for the ADF.
• If necessary, replace the media, or change the media size
setup.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Check if the original document is free of paper clips and staples
as well as creases, tears, holes, or excessive wear.
b If the original document is damaged, replace it, and then
perform an ADF test.
Does the problem remain?
Go to step 3. The problem is
solved.
7462
Diagnostic information
175