Printhead write failure service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 375.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Connect the cables on the printhead properly.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Connect the cables on the system card properly.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the printhead. Go to
“Printhead assembly removal” on
page 377.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the system card. Go to
“System card assembly removal”
on page 321.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
202-203 paper jams
202 paper jam
Tou ch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper
out, and then touch Continue.
7462
Diagnostic information
85
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