250 error messages
Error code Description Action
250.00 MPF area jam
The media is jammed in the media tray 5 area.
Go to
“Sensor (input) service check” on
page 70.
250.03 Sensor (input) late jam (MPF)
The media is late reaching the sensor (input)
within the specified time.
Go to
“Sensor (input) late jam service check”
on page 73.
250.06
250.07
250.08
250.09
250.10
250.11
260 paper jams
260 paper jam
Tou ch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom
of the stack; the bottom envelope will be the one that is jammed.
1 Lift the envelope weight.
2 Remove all envelopes.
3 If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up
and then out of the printer, and then set it aside.
4 Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more
information, see
“200 and 201 paper jams” on page 62.
5 Reinstall the envelope feeder. Make sure it snaps into place.
6 Flex and stack the envelopes.
7 Load the envelopes in the envelope feeder.
8 Adjust the paper guide.
9 Lower the envelope weight.
10 To uc h Continue.
7462
Diagnostic information
134
To Next Page
Loading...
