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7462 series
Lexmark 7462 series User Manual
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Oset stacker standard output bi
n LED and LED clear lens removal
1
Re
m
o
v
e
t
h
e
oset
stacker LED
sensor cover
. Go to
“Oset
stacker LED sensor cover removal”
on
page
452
.
2
R
emove the two screws (A) se
curing the LED to the cove
r
.
A
3
R
emove the LED and disconnect the ha
rness.
4
R
emove the LED clear lens.
7462
R
epair information
454
453
455
Table of Contents
Default Chapter
1
Service Manual
1
Product Information
2
Edition Notice
2
Table of Contents
3
Notices and Safety Information
19
Laser Notices
19
Safety Information
22
Preface
27
Service Manual Conventions
27
Change History
27
June
28
General Information
31
Media Guidelines
31
Paper Guidelines
31
Using Recycled Paper and Other Office Papers
33
Supported Paper Sizes, Types, and Weights
34
Paper Types and Weights Supported by the Printer
35
Tools Required for Service
37
Diagnostic Information
39
Troubleshooting Overview
39
Performing the Initial Troubleshooting Check
39
Power-On Reset (POR) Sequence
40
Using Safe Mode
40
Fixing Print Quality Issues
41
Initial Print Quality Check
42
Faint Print (Low Contrast) Check
42
Repeating Defects Check
44
Blank Pages Check
44
Solid Black Pages Check
46
Vertical Lines and Bands (Process Direction) Check
48
Horizontal White Stripes and Bands (Side to Side Direction) Check
49
Vertical Stripes (Process Direction) Check
50
Horizontal Stripes (Side to Side Direction) Check
51
Partial Lack Check
52
Spots Check
53
Background (Fog) Check
55
Skew Check
56
Media Damage Check
57
No Fuse Check
58
Paper Jams
59
Avoiding Jams
60
Understanding Jam Messages and Locations
61
200-201 Paper Jams
62
202-203 Paper Jams
85
230-239 Paper Jams
98
231-239 Paper Jams
107
241-245 Paper Jams
117
250 Paper Jams
133
260 Paper Jams
134
27Y Paper Jams
139
28Y Paper Jams
148
29Y Paper Jams
164
List of Status and Error Messages
184
Answering
184
Busy
184
Call Complete
184
Change <Src> to <X
184
Check Tray <X> Connection
184
Close Door or Insert Cartridge
185
Close Finisher Side Door
185
Connect <X>Bps
185
Dialing
185
Disk Corrupted
185
Disk Full - Scan Job Canceled
185
Fax Failed
186
Fax Memory Full
186
Fax Partition Inoperative. Contact System Administrator
186
Fax Server 'To Format' Not Set Up. Contact System Administrator
186
Fax Station Name Not Set up
186
Fax Station Number Not Set up
186
Flushing Buffer
186
Insert Staple Cartridge
187
Insert Tray <X
187
Install bin <X
187
Install Envelope Feeder
187
Install Tray <X
187
Invalid PIN
188
Job Stored for Delayed Transmission
188
Line Busy
188
Load <Src> with <X
188
Load Manual Feeder with <X
188
Load Staples
188
Network/Network <X
189
Reattach bin <X> – <Y
190
Receive Complete
191
Replace Wiper
192
Set Clock
193
Invalid Refill, Change Cartridge
194
Insufficient Memory, some Held Jobs Were Deleted
195
Defective Flash Detected
196
Unsupported Option in Slot <X
197
USB Port <X> Disabled
198
Too Many Trays Attached
199
Unformatted Disk
200
Yy Scanner Jam
201
Emulation Error, Load Emulation Option
202
System Timeout Service Check
204
Paper Is too Short Service Check
205
Insufficient Collation Area Service Check
206
Complex Page Service Check
207
Defective or Full Flash Service Check
208
Unsupported Option in Slot [X] Service Check
211
Too Many Flash Options Service Check
212
Incompatible Output bin [X] Service Check
213
Routine Maintenance Needed Service Check
214
Yy Errors
217
Service Menus
255
Understanding the Printer Control Panel
256
Understanding the Home Screen
257
Using the Touch-Screen Buttons
259
Understanding the Colors of the Sleep Button and Indicator Lights
262
Accessing the Service Menus
263
Print Tests
264
Hardware Tests
266
Duplex Tests
267
Input Tray Tests
270
Base Sensor Test
271
Device Tests
272
Ep Setup
274
Reports
276
Event Log
277
Configuration Menu
279
Reports
280
Panel Menus
281
Energy Conserve
282
ADF Edge Erase
283
Disable Scanner
284
Action for Prompts
285
Wipe Disk
286
Key Repeat Initial Delay
287
Repair Information
289
Removal Precautions
290
Adjustments
291
Flatbed Scanner Skew Adjustment
293
ADF Skew Adjustment (Via Duplex LED Assembly)
295
Media Squareness Check
297
Print Skew Correction Procedure
299
Copy Skew Correction Procedure
301
Printer Skew Specifications
302
Handling ESD-Sensitive Parts
304
Alignment Assembly Adjustment
305
Fuser Solenoid Adjustment
307
Left Side Removals
308
Alignment Assembly Removal
309
Main Cooling Fan Removal
311
Main Drive Motor Assembly Removal
312
MPF Pick Solenoid Assembly Removal
313
Print Cartridge Clamp Assembly Removal
316
Left Side Cover Removal (Models X651, X652, X654, and X656)
317
Left Side Cover Removal (Model X658)
318
Switch (Media Size) Assembly Removal
320
System Card Assembly Removal
321
Right Side Removals
323
Fuser Drive Release Linkage Removal
324
Laser Cover Removal (Models X651, X652, X654, and X656)
325
Laser Cover Removal (Model X658)
327
LVPS Card Assembly Removal
328
LVPS Cooling Fan Removal
330
Print Cartridge Cooling Fan Removal
331
Right Side Cover Removal (Models X651, X652, X654, and X656)
332
Sensor (Toner Empty) Removal
333
Sensor (Input) Removal
334
Front Side Removals
335
Inner Deflector Removal
337
Media Turn Guide Removal
338
MPF Media out Actuator Removal
339
MPF Tray Door Assembly Removal (Models X651, X652, X654, X656)
340
MPF Tray Door Assembly Removal (Model X658)
343
MPF Media Guide Assembly Removal (Model X658)
344
Operator Panel Cover Latch Assembly Removal (Models X651, X652, X654, X656)
345
Operator Panel Assembly Removal (Model X658)
349
Sensor Shield Assembly Removal
351
Left Transfer Roll Bracket Assembly Removal
352
Right Transfer Roll Bracket Assembly Removal
353
Print Cartridge Cover Assembly Removal (Model X658)
355
Duplex Input Sensor Assembly Removal
356
Front Duplex Guide Assembly Removal
357
Media out Actuator Removal
358
Pick Arm Assembly Removal
359
Pick Roll Assembly Removal
362
Sensor (Media Level) Removal
363
Rear Side Removals
364
Left Rear Corner Cover Removal (Model X658)
366
Rear Lower Cover Assembly Removal (Models X654, X656, X658)
368
Rear Duplex Guide Assembly Removal
369
Duplex Drive Motor Assembly Removal
370
Fuser Access Door Assembly Removal
372
Fuser Unit Assembly Removal
373
Redrive Assembly Removal
374
Top Side Removals
375
Media Support Removal
376
Output Cover Assembly Removal (Model X658)
377
MPF Cam Gear Removal
379
Sensor (Duplex Input) Removal
382
Standard bin Actuator Assembly Removal
383
Sensor (Standard Exit Bin) Actuator Assembly Removal
384
Tray Roller Catch Assembly Removal
385
Bin Mailbox Removals
386
Bin Mailbox Assembly Sensor (Media bin Full) Removal
387
Bin Mailbox Assembly Sensor (Deflector Gate HP) Removal
388
Bin Mailbox Assembly Rear Door Assembly Removal
389
Bin Mailbox Assembly Right Cover Removal
390
Bin Mailbox Assembly LED Card Assembly Removal
391
Bin Mailbox Assembly Deflector Gate Solenoid Removal
393
Bin Mailbox Assembly Spring Removal
394
Bin Mailbox Assembly Deflector Gate (bin 1 through 3) Removal
395
Bin Mailbox Assembly Deflector Gate (bin 4) Removal
396
Bin Mailbox Assembly Sensor (Pass Through) Removal
397
Bin Mailbox Assembly Sensor (Mailbox Empty) Removal
398
Bin Mailbox Assembly Standard Output bin LED Removal
400
Bin Mailbox Assembly LED Clear Lens Removal
402
Bin Mailbox Assembly Media bin Full Actuator Removal
403
Sheet Option Tray Removals
404
Sheet Tray Media out Actuator Removal
405
Sheet Tray Frame Assembly Removal
406
Sheet Tray Controller Card Assembly Removal
407
Sheet Option Tray Removals
409
Sheet Tray Bellcrank Recoil Spring Removal
411
Sheet Tray Controller Card Assembly Removal
413
Sheet Tray Option Drive Shaft with Spring Removal
414
Anti-Tip Latch Assembly Removal
415
High Capacity Input Tray (HCIT) Removals
417
High Capacity Input Tray (HCIT) Tray Cover, Front Removal
418
High Capacity Input Tray (HCIT) Cover, Rear Removal
420
High Capacity Input Tray (HCIT) Cover, Right Removal
421
High Capacity Input Tray (HCIT) Cover, Left Removal
423
High Capacity Input Tray (HCIT) Anti-Tip Latch Assembly Removal
425
High Capacity Input Tray (HCIT) Drawer Slide Assembly Removal
426
High Capacity Input Tray (HCIT) Tray Lift Drive Motor Assembly Removal
427
High Capacity Input Tray (HCIT) Controller Card Assembly Removal
428
High Capacity Input Tray (HCIT) Media Size Actuator Assembly Removal
429
High Capacity Input Tray (HCIT) Pick Arm Bracket Assembly Removal
432
High Capacity Input Tray (HCIT) Tray Closed Latch with Spring Removal
434
High Capacity Stacker Right Cover Removal
435
High Capacity Stacker Left Cover Removal
436
High Capacity Stacker Controller Card Cover Panel Removal
437
High Capacity Stacker Switch (Media bin HP) Removal
438
High Capacity Stacker Sensor (Media bin Full) Bracket Assembly Removal
439
High Capacity Stacker Controller Card Assembly (Upper and Lower) Removal
440
High Capacity Stacker Left Frame Removal
441
High Capacity Stacker Upper Deflector Gate Removal
443
Sensor (High Capacity Stacker Pass Through) Removal
444
High Capacity Stacker Left Mounting Bracket Removal
446
Offset Stacker Removals
447
Offset Stacker Right Cover Removal
448
Offset Stacker Left Cover Removal
449
MFP Stapler Assembly Top Cover Removal
450
Offset Stacker Handle Cover Removal
451
Offset Stacker LED Sensor Cover Removal
452
Sensor (Offset Stacker Finisher Media bin Present) Removal
453
Offset Stacker Standard Output bin LED and LED Clear Lens Removal
454
Offset Stacker Tamper Drive Belt Removal
455
Offset Stacker Media Stack Flap and Media Stack Flap Actuator Removal
456
Offset Stacker Paddle Drive Motor Assembly Removal
457
Sensor (Offset Stacker Media Stack) Removal
458
Sensor (Offset Stacker Paddle HP) Removal
459
Sensor (Offset Stacker Tamper HP Left and Right) Removal
460
Sensor (Offset Stacker bin Full Send) Removal
461
Sensor (Offset Stacker bin Full Receive) Removal
462
Stapler/Stacker Controller Card Assembly Removal
463
Other Removals
464
Media Size Actuator Removal
465
Media Tray Catch Spring Removal
466
Media Tray Catch Spring Removal
467
Sensor (HCIT Tray Raised HP) with Cable Assembly Removal
468
Sensor (HCIT Pass Through) with Cable Removal
470
Sensor (Pass Through) with Cable Removal
471
Tray Roller Catch Assembly Removal
472
Output Expander Removals
473
Output Expander Left Outer Cover Removal
474
Output Expander Right Outer Cover Removal
475
Output Expander Media bin Latch (Left and Right) Removal
476
Output Expander Media bin Full Actuator Removal
477
Output Expander Sensor (Media bin Full) Bracket Assembly Removal
479
Output Expander Controller Card Cover Panel Removal
480
Sensor (Output Expander Pass Through) Removal
481
Output Expander Deflector Gate Removal
482
Sensor (Output Expander Deflector Gate HP) Removal
483
MFP Stapler Assembly Removals
484
MFP Stapler Assembly Right Cover Removal
485
MFP Stapler Assembly Left Cover Removal
486
MFP Stapler Assembly Top Cover Removal
487
MFP Stapler Assembly Handle Cover Removal
488
MFP Stapler Assembly LED Sensor Cover Removal
489
Sensor (MFP Stapler Assembly Finisher Media bin Present) Removal
490
MFP Stapler Assembly Standard Output bin LED and LED Clear Lens Removal
491
MFP Stapler Assembly Tamper Drive Belt Removal
492
MFP Stapler Assembly Media Stack Flap and Media Stack Flap Actuator Removal
493
MFP Stapler Assembly Stapler Unit Assembly Removal
494
MFP Stapler Assembly Paddle Drive Motor Assembly Removal
495
Sensor (MFP Stapler Assembly Media Stack) Removal
496
Sensor (MFP Stapler Assembly Paddle HP) Removal
497
Sensor (MFP Stapler Assembly Stapler Access Door Interlock) Removal
498
Sensor (MFP Stapler Assembly bin Full Send) Removal
500
Sensor (MFP Stapler Assembly bin Full Receive) Removal
501
Sensor (MFP Stapler Assembly Media in Stapler) Removal
502
Sensor (MFP Stapler Assembly Deflector HP) Removal
503
Stapler/Stacker Controller Card Assembly Removal
504
Scanner/Adf Duplex CCD Exposure Lamp Removal
505
Scanner Reference LED Cable Assembly Removal
507
Scanner Interface Card Assembly Removal
508
Scanner Cooling Fan Removal
509
Scanner Support Right Rear Cover Removal (Model X658)
510
Scanner Support Right Inner Cover Removal (Model X658)
511
Scanner Support Right Cover Removal (Model X658)
512
Scanner Support Left Rear Cover Removal (Model X658)
513
Scanner Support Left Front Cover Removal (Model X658)
514
Scanner Support Left Inner Cover Removal (Model X658)
515
Sensor (Platen Glass Length) Assembly Removal
516
Sensor (Scanner HP) Assembly with Bracket Removal
517
Scanner Controller Card Assembly Removal (Models X651, X652, X654, and X656)
520
Scanner Rear Cover Removal
522
Scanner Left Cover Removal (Model X658)
523
Scanner Right Cover Removal (Models X651, X652, X654, and X656)
524
Scanner Right Cover Removal (Model X658)
525
Scanner Front Cover Removal (Model X658)
526
Scanner Platen Glass Cover Assembly Removal (Model X658)
527
Scanner Support Platform Removal (Models X651, X652, X654, and X656)
529
Scanner Unit Assembly Removal (Models X651, X652, X654, and X656)
531
Scanner Unit Assembly Removal (Model X658)
533
ADF Removals
534
ADF Separator Roll Removal
535
ADF Separator Torque Limiter Assembly Removal
536
ADF Front Cover Removal
537
ADF Rear Cover Removal
538
ADF Document Tray Assembly Removal
539
ADF Controller Card Removal
541
ADF Duplex CCD Scan Glass Assembly Removal (Models X654, X656, and X658)
542
ADF Duplex CCD Assembly Removal (Models X654, X656, and X658)
543
ADF Pinch Roll Assembly Removal
545
ADF Media Pinch Pad Assembly Removal
547
Sensor (ADF Media Exit) Fan Bracket Assembly Removal (Models X654, X656, and X658)
548
Sensor (ADF Media Exit) Bracket Assembly Removal (Model X651)
549
ADF Transport Drive Motor Bracket Assembly with Cable Removal
550
ADF Feed Drive Motor Assembly Removal
551
ADF Pick Roll Position Cam Assembly Removal
552
ADF Solenoid Assembly Removal
554
Sensor (ADF 2Nd Scan) Removal
555
Sensor (ADF 1St Scan) Removal
556
Sensor (ADF Sheet Through) Removal
557
Sensor (ADF Document Set) Removal
558
Switch (ADF Closed Interlock) Removal
559
ADF Unit Assembly Removal (Models X651, X652, X654, and X656)
560
ADF Unit Assembly Removal (Model X658)
561
ADF Right Hinge Removal
562
Component Locations
565
Maintenance
567
Scheduled Maintenance
568
Cleaning the Printer Parts
569
Parts Catalog
572
Assembly 1: Covers (X651, X652, X654, and X656)
573
Assembly 2: Covers 1 (X658)
577
Assembly 3: Covers 2 (X658)
579
Assembly 4: Media Path and Ducts
581
Assembly 5: Pick Arm and Media Tray Assemblies
583
Assembly 6: Drive Motor Assembly, Redrive, and Duplex
585
Assembly 7: Printhead, Charge, and Transfer Assembly
587
Assembly 8: System Card, HVPS and Scanner Controller Card Assemblies
589
Assembly 9: Fuser and LVPS Card Assemblies
591
Assembly 10: Flatbed Scanner
593
Assembly 11: ADF Unit Assembly
595
Assembly 12: ADF Covers
597
Assembly 13: ADF Feed and Drive
599
Assembly 14: ADF Electronics
602
Assembly 15: 250‑Sheet Option Tray Assembly (X651, X652, X654, and X656)
605
Assembly 16: 550 Sheet Option Tray Assembly (X651, X652, X654, and X656)
608
Assembly 17: 550‑Sheet Option Tray Assembly (X658)
611
Assembly 18: HCIT Assembly (X651, X652, X654, and X656)
614
Assembly 19: MFP Stapler Assembly #1
617
Assembly 20: MFP Stapler Assembly #2
619
Assembly 21: MFP Stapler Assembly #3
621
Assembly 22: MFP Stapler Assembly #4
623
Assembly 23: MFP Offset Stacker Assembly #1
625
Assembly 24: MFP Offset Stacker #2
627
Assembly 25: MFP Offset Stacker #3
629
Assembly 26: MFP 4-Bin Mailbox Assembly #1
631
Assembly 27: MFP 4-Bin Mailbox Assembly #2
633
Assembly 28: MFP 4-Bin Mailbox Assembly #3
635
Assembly 29: Envelope Feeder
637
Assembly 30: Miscellaneous
639
Assembly 31: Power Cords
641
Assembly 32: Universal Trays and Accessories
643
Appendix A: Printer Specifications
645
Off Mode
646
Appendix B: Options and Features
647
Appendix C: Theory of Operation
649
Printer Theory
650
Model X658 Paper Path Rolls and Sensors
651
Media Tray Assembly
653
Registration
656
Transfer
657
Fuser
659
Fuser Components
660
Exit
663
Drive
664
Electrical Components and Controller
665
Printhead Control
666
Fuser Control
667
Document Scanning at ADF
672
High Capacity Input Tray (HCIT) Tray Assembly
673
Sheet/550-Sheet Tray Assembly
674
Paper Path, Rolls, and Sensors
677
Media Tray Assembly
680
Duplex
682
Appendix D: Acronyms
685
Index
687
Part Number Index
699
Part Name Index
713
4
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Lexmark 7462 series Specifications
General
Brand
Lexmark
Model
7462 series
Category
Printer
Language
English
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