Lexmark 7462 series - Solid Black Pages Check

Action Yes No
Step 9
Check the printhead assembly for proper connection, and if
necessary, replace the connection.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the system card assembly for proper connection, and if
necessary, replace the connection.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Replace the system card assembly. Go to
“System card assembly
removal” on page 321.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Solid black pages check
Action Yes No
Step 1
Inspect, clean, and reinstall the print cartridge.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the charge roll assembly for proper installation, and if
necessary, reinstall the charge roll assembly properly.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the charge roll electrical contact for damage, and if
necessary, replace the charge roll assembly. Go to
“Charge roll
assembly removal” on page 335.
Does the problem remain?
Go to step 4. Problem is solved.
7462
Diagnostic information
46