Routine Maintenance Needed service check
Action Yes No
a Replace the maintenance kit.
b Reset the maintenance counter. Go to “Maintenance page
counter reset” on page 279.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Replace fuser service check
Action Yes No
Step 1
a Update the printer firmware to at least P631a/E220.
b Replace the fuser. Go to “Fuser unit assembly removal” on
page 373.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Replace the maintenance kit.
b Reset the maintenance counter. Go to “Maintenance page
counter reset” on page 279.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Replace cartridge service check
Action Yes No
Replace the cartridge.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Printer hardware errors
84y.xx error
84y.xx error messages
Error code Description Action
840.01 The scanner has been manually disabled. Go to
“Scanner is disabled service check” on
page 215.
840.02 The scanner has automatically been disabled by
the controller.
Go to
“Scanner is disabled service check” on
page 215.
7462
Diagnostic information
214