Action Yes No
Step 6
Check the printhead assembly for proper installation. Go to
“Printhead assembly removal” on page 377.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Skew check
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
Check the printer installation placement for installation surface
irregularities. Check the printer caster for any damage. If
necessary, correct the installation placement.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Properly load media into the media tray assembly and set all guides
correctly. Properly reinstall the media tray assembly into the printer.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the area of the media feed units for obstructions, and
remove them if necessary.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the transfer roll assembly for contamination and wear, and
replace the transfer roll assembly if necessary. Go to
“Transfer roll
assembly removal” on page 351.
Does the problem remain?
Go to step 5. The problem is
solved.
7462
Diagnostic information
56
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