Lexmark 7462 series - 231-239 Paper Jams

Action Yes No
Step 7
Check if the display on the operator panel changes every time the
sensing area of the media tray sensor (duplex input) is interrupted
or blocked.
a Enter the Diagnostic mode.
b Select Duplex tests.
c Select Sensor test.
d Observe the line item, “input.”
If necessary, replace the connection or the external duplex
assembly.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Perform a print test using the duplex.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
231-239 paper jams
231‑237 error messages
Error code Description Action
231.00 Sensor (duplex input) late jam (external duplex)
Media is late reaching the sensor (duplex input)
within the specified time.
Go to
“Sensor (duplex input) late jam service
check” on page 103.
232.00 Sensor (duplex input) lingering jam (external
duplex)
Media reached the sensor (duplex input) but did
not clear it in the
specified
time.
Go to
“Sensor (pass through) late jam service
check” on page 101.
233.00 Sensor (duplex double-feed) late jam (external
duplex)
Media is late reaching the sensor (duplex double-
feed) within the
specified
time.
Go to
“Sensor (duplex double-feed) late jam
service check” on page 110.
234.00 Sensor (duplex exit) late jam (external duplex)
Media is late reaching the sensor (duplex exit)
within the specified time.
Go to
“Sensor (duplex exit) late jam (external
duplex only) service check” on page 110.
235.00 Sensor (duplex double-feed) lingering jam
(external duplex)
Media reached the sensor (duplex double-feed)
within the
specified
time but did not clear it within
the specified time.
Go to
“Sensor (duplex double-feed) lingering
jam service check” on page 112.
7462
Diagnostic information
107