Action Yes No
Step 4
Check if the display on the operator panel changes every time the
sensing area of the above sensor is interrupted or blocked.
a Enter the Diagnostic mode.
b Select Base sensor test.
c Observe the line item, “exit.”
If necessary, replace the connection or the fuser unit assembly. Go
to
“Fuser unit assembly removal” on page 373.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the sensor (duplex input) for damage, and if necessary,
replace the sensor (duplex input). Go to
“Sensor (duplex input)
removal” on page 382.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check if the display on the operator panel changes every time the
sensing area of the above sensor is interrupted or blocked.
a Enter the Diagnostic mode.
b Select Duplex sensor test.
c Select Sensor test.
d Observe the line item, “input.”
If necessary, replace the connection, the external duplex unit
assembly (external duplex only), or the duplex input sensor
assembly (internal duplex only). Go to
“Duplex input sensor
assembly removal” on page 356.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (pass through) late jam service check
Action Yes No
Step 1
Replace the media, or change the media size setup in all the trays.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Remove any excess media from the trays.
Does the problem remain?
Go to step 3. The problem is
solved.
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Diagnostic information
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