Lexmark 7462 series - Page 45

Action Yes No
Step 1
Check the media condition. Load new, dry, recommended media,
and perform a print test.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the toner level, and if necessary, replace the print cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the transfer roll assembly for proper installation, and if
necessary, remove and then reinstall the assembly. Go to
“Transfer
roll assembly removal” on page 351.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the left and right transfer roll brackets for damage, and if
necessary, replace the brackets. Go to
“Left transfer roll bracket
assembly removal” on page 352 and “Right transfer roll bracket
assembly removal” on page 353.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the transfer roll assembly for contamination and wear, and
if necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 351.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check the print cartridge for proper installation, and if necessary,
clean and reinstall the print cartridge.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check if the laser beam route and the printhead assembly window
are free of debris and contamination.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the HVPS card assembly for proper connection, and if
necessary, replace the connection.
Does the problem remain?
Go to step 9. The problem is
solved.
7462
Diagnostic information
45