Lexmark 7462 series - Page 54

Action Yes No
Step 1
Check the media condition. Load new, dry, recommended media.
Reprint the defective image.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check if the media transfer route is free of debris and
contamination.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the print cartridge for any damage and contamination, and
if necessary, replace the cartridge.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the charge roll assembly for contamination and wear, and if
necessary, replace the charge roll assembly. Go to
“Charge roll
assembly removal” on page 335.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the transfer roll assembly for contamination and wear, and
if necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 351.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check the heat roll and pressure roll. Remove, and then reinstall
the fuser unit assembly. Go to
“Fuser unit assembly removal” on
page 373.
CAUTION—HOT SURFACE: Allow the fuser unit assembly
to cool down.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the fuser unit assembly. Go to
“Fuser unit assembly
removal” on page 373
Does the problem remain?
Go to step 8. The problem is
solved.
7462
Diagnostic information
54