Symmetricom TimeProvider 5000 User Manual

098-00028-000 Revision F – May, 2012 TimeProvider 5000 User’s Guide 395
Chapter 6 Maintenance and Troubleshooting
Upgrading the Firmware
Allow both the standby IOC and the IMC to fully reboot and return to service.
Once you are able to log back into the TimeProvider 5000, issue the command
"
show status". The current reference input and the phase offset fields may be
incorrect - this is temporary. Please ignore this.
Issue the command "
show alarm". At this point in the upgrade procedure, there
may be alarms present that are invalid- this is temporary. Please ignore this. Wait
until the standby IOC changes from standby warm-up to standby.
7. Make standby IOC active with the command "
set ioc-state iocx active"
(where
x is the current standby IOC, either 1 or 2).
8. There will be a temporary gap in the PTP flow. To minimize the gap, immediately
restart IP interfaces on IOC:
a. Use the command "
set ip ioc1-1 restart"
b. Use the command "
set ip ioc1-2 restart"
9. Verify IOC switch state with the command "
show ioc-state". Also verify that
the current standby IOC is running the previous firmware version with "
show
inventory
".
10.Reboot standby IOC with "
reboot iocx" (where the x is the standby IOC
position, either 1 or 2). Immediately after the prompt returns, reboot IMC with
"reboot imc".
11.After the standby IOC module and IMC module return to service, log into the
TimeProvider 5000 and issue the command "
show inventory". Make sure all of
the modules are now at 2.0.4 revision.
12.Issue the command "
show ref". All of the input references that are not being
used must be disabled. Choose the appropriate commands from the list below for
the input references that need to be disabled:
set gnss state disable
set gps state disable
set input state port1 disable
set input state port2 disable
set pps-tod state port1 disable
set pps-tod state port2 disable
13.Verify that the TimeProvider 5000 is running correctly by issuing commands
"
show status", "show alarm", and "show inventory".

Symmetricom TimeProvider 5000 Specifications

General

Brand	Symmetricom
Model	TimeProvider 5000
Category	Server
Language	English