098-00028-000 Revision F – May, 2012 TimeProvider 5000 User’s Guide 391
Chapter 6 Maintenance and Troubleshooting
Upgrading the Firmware
TP5000 Upgrade - Loss of Outputs
This method is the easiest and quickest upgrade method, but there will be Loss of
Service (LOS) at reboot. The IMC and IOC must be rebooted together after all
components are upgraded.
1. Verify that SSH or telnet connection to IMC is available
2. Upgrade IMC to 2.0.4 using the command "
upgrade imc <filepath> [ftp: |
sftp:] <ftp-ip-address> <username>
", but DO NOT reboot
3. Upgrade IOC1 to 2.0.4, and if present, IOC2. Use the command "
upgrade iocx
<filepath> [ftp: | sftp:] <ftp-ip-address> <username>
" (where x is
either 1 or 2), but DO NOT reboot
4. Reboot system with "
reboot system" CLI command
5. Verify that the TimeProvider 5000 is running correctly by issuing commands
"
show status", "show alarm", and "show inventory". If the system is showing
an alarm for a setting that is disabled, re-enable and disable that setting and the
alarm will be cleared.
Note: The FTP firewall is set to “Block” by default. Use the following
command to set the IMC firewall to “Allow” for telnet communications:
set firewall imc ftp allow
Note: The TimeProvider 5000 only supports active FTP; it does not
support passive (PASV) mode.
Note: For SFTP, both the SFTP and SSH firewalls must be set to
“Allow”. They are both set to “Allow” by default.
Note: If an SFTP server is used, the protocol does not need to
be included with the address.
ftp:192.168.5.64
[sftp:]192.168.5.64
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