3-96 Phaser 5500 Printer Service Manual
Jam at F (Transport Entrance Sensor) Troubleshooting Reference
Applicable Parts References
■ H-X’port Belts
■ H-X’port Pinch Rollers
■ H-X’port Motor
■ H-X’port Harness
■ H-X’port Exit Sensor
■ Finisher Entrance Sensor
■ Harness Main SNR
■ Harness Ent. Sensor
■ Finisher H-X’port PWB
■ Finisher Main PWB
■ Phaser 5500 Printer Options Service Manual
■ Horizontal Transport P/J Locator (page 5-29)
■ Horizontal Transport Wiring (page 5-39)
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Sensors (1/2) Wiring (page 5-40)
■ PL25.2 Horizontal Transport (1/2) (page 4-46)
■ PL25.3 Horizontal Transport (2/2) (page 4-48)
■ PL25.12 Finisher Transport (1/2) (page 4-66)
■ PL25.14 Finisher Electrical (page 4-70)
■ PL25.15 Finisher Harness (page 4-72)
Jam at F (Transport Entrance Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
Open Door F.
Are the Belts and Pinch Rollers clean,
operate freely, and correctly installed?
Go to Step 2. Clean or replace
affected
components.
2
Test the H-’Xport Exit Sensor.
1. Open Door F.
2. Run the Service Diagnostic H-’Xport Exit
Sensor test.
Does the sensor change state?
Go to Step 8. Go to Step 3.
3
Check the H-’Xport Harness connections.
Is the harness connected to the Exit
Sensor and Finisher correctly?
Go to Step 5. Reconnect and
go to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check the H-’Xport Harness continuity.
1. Disconnect the Exit Sensor (J8381) and
P8372 on the H-’Xport PWB.
2. Check for continuity at the following:
P8372-4 <=> J8381-3
P8372-5 <=> J8381-2
P8372-6 <=> J8381-1
Are these conductive?
Go to Step 6. Repair the
harness.
6
Check for +5 V to the H-’Xport Exit Sensor.
Is there +5 V across J8372-6 <=> J8372-
4 on the H-’Xport PWB?
Go to Step 7. Replace the H-
’Xport PWB
(
page 3-247).
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