3-104 Phaser 5500 Printer Service Manual
21
Print a Test Print.
Does the error still occur?
Go to Step 22. Problem solved.
22
Check the Sensor Harness continuity.
1. Disconnect P/J8432 and P/J8376.
2. Check for continuity at the following:
J8432-3 <=> J8376-1
J8432-2 <=> J8376-2
J8432-1 <=> J8376-3
Are these conductive?
Go to Step 23. Repair the
Sensor Harness.
23
Check +5 V to the Gate Sensor.
Is there +5 V across P8376-3 <=> P8376-
1 on the Finisher Main PWB?
Go to Step 24. Replace the
Finisher Main
PWB
(
page 3-248).
24
Check the Gate Sensor.
Does the voltage across P8376-2 <=>
P8376-1 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Gate
Sensor
(
page 3-236).
25
Test the Buffer Gate Solenoid.
Run both Service Diagnostics Buffer Gate
tests.
Does the Buffer Gate operate?
Go to Step 31. Go to Step 26.
26
Check Main Drive Harness connections.
Are P/J8394 and P/J8304 connected?
Go to Step 28. Connect and go
to Step 27.
27
Print a Test Print.
Does the error still occur?
Go to Step 28. Problem solved.
28
Check Main Drive Harness continuity.
1. Disconnect P/J8394 and P/J8304.
2. Check for continuity at the following:
J8394-1 <=> J8304-35
J8394-2 <=> J8304-34
J8394-3 <=> J8304-36
Are these conductive?
Go to Step 29. Repair the Main
Drive Harness.
29
Check for +24 V to the Buffer Gate
Solenoid.
Is there +24 V across J8304-34 <=>
J8304-36 on the Finisher Main PWB?
Go to Step 30. Replace the
Finisher Main
PWB
(
page 3-248).
30
Replace the Buffer Gate Solenoid.
Print a Test Print.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
31
Test the Registration Motor.
Run the Service Diagnostics Finisher
Registration Motor Test.
Does the motor rotate normally?
Go to Step 32. Go to Step 34.
Jam at G (Buffer Path Sensor ON) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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