Error Messages, Codes, and Procedures 3-103
10
Test the Finisher Transport Motor.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the motor rotate normally?
Go to Step 11. Go to Step 13.
11
Test the Entrance Roller drive.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the Entrance Roller rotate?
Go to Step 19. After restoring
operation, go to
Step 12.
12
Print a Test Print.
Does the error still occur?
Go to Step 19. Problem solved.
13
Check the Main Drive Harness.
Are P/J8342 and P/J8304 connected?
Go to Step 15. Connect and go
to Step 14.
14
Print a Test Print.
Does the error still occur?
Go to Step 15. Problem solved.
15
Check Main Drive Harness continuity.
1. Disconnect P/J8342 and P/J8304.
2. Check for continuity at the following:
J8342-1 <=> J8304-23
J8342-2 <=> J8304-16
J8342-3 <=> J8304-25
J8342-4 <=> J8304-27
J8342-5 <=> J8304-18
J8342-6 <=> J8304-29
Are these conductive?
Go to Step 16. Repair the Main
Drive Harness.
16
Check the Transport Motor resistance.
Is there some amount of resistance
across P8342-2/5(COM) and P8342-1/3/
4/6?
Go to Step 17. Replace the
Transport Motor
(
page 3-222).
17
Check for +24 V to the Transport Motor.
Is there +24 V across J8304-16 <=>
ground and J8304-18 <=> ground on the
Finisher Main PWB?
Go to Step 18. Replace the
Finisher Main
PWB
(
page 3-248).
18
Replace the Transport Motor.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
19
Test the Gate Sensor.
Run the Service Diagnostics Gate Sensor
test.
Does the state change when the sensor
is blocked?
Go to Step 25. Go to Step 20.
20
Check the Sensor Harness connections.
Is the Sensor Harness connected
correctly?
Go to Step 22. Connect and go
to Step 21.
Jam at G (Buffer Path Sensor ON) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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