Error Messages, Codes, and Procedures 3-117
11
Test the Lower Exit Roller Drive.
Run the Service Diagnostics Finisher Exit
Motor CCW test.
Do the Exit Rollers rotate?
Go to Step 13. Restore operation
and go to
Step
12.
12
Print a Test Print.
Does the error still occur?
Go to Step 13. Problem solved.
13
Check Exit Motor Main Drive harness
connections.
Are P/J8334 and P/J8304 connected?
Go to Step 15. Connect and go
to Step 14.
14
Print a Test Print.
Does the error still occur?
Go to Step 15. Problem solved.
15
Check Main Drive Harness continuity.
1. Disconnect P/J8334 and P/J8304.
2. Check for continuity at the following:
P/J8334-1 <=> P/J8304-2
P/J8334-2 <=> P/J8304-4
P/J8334-3 <=> P/J8304-1
P/J8334-4 <=> P/J8304-3
P/J8334-5 <=> P/J8304-6
P/J8334-6 <=> P/J8304-5
Are these conductive?
Go to Step 16. Repair the Main
Drive Harness.
16
Check Exit Motor resistance.
Is there some amount of resistance
across P8334-2/5(COM) and P8334-1/3/
4/6?
Go to Step 17. Replace the Exit
Motor
(
page 3-243).
17
Check for +24 V to the Exit Motor.
Is there +24 V across J8304-4 <=>
ground and J8304-6 <=> ground on the
Finisher Main PWB?
Go to Step 18. Replace the
Finisher Main
PWB
(
page 3-248).
18
Replace the Exit Motor.
Print a Test Print.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
Static Jam at H (Compile Exit Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No