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PRIMERGY RX300 S7
Upgrade And Maintenance Manual
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RX300 S7
Upgrade and Maintenance Manual
179
System fan
8.1.3
Removing a fa
n module
I
Please notice the advice for redundancy!
Figure 74: Removing
a fan module
Ê
T
ake the fan module by the green touch point
s.
Ê
Lif
t the fan modul
e out of the fan box.
178
180
Table of Contents
Main Page
Default Chapter
2
Copyright and Trademarks
2
Table of Contents
7
Version History
25
1 Introduction
27
Where to Find Which Information
28
Notational Conventions
29
2 Before You Start
31
Classification of Procedures
33
Customer Replaceable Units (CRU)
33
Upgrade and Repair Units (URU)
34
Field Replaceable Units (FRU)
35
Average Task Duration
36
Tools You Need at Hand
37
Documents You Need at Hand
40
3 Important Information
43
Safety Instructions
43
Energy Star
51
CE Conformity
51
FCC Class a Compliance Statement
52
Environmental Protection
53
4 Basic Hardware Procedures
55
Using Diagnostics Information
55
Locating the Defective Server
56
Determining the Error Class
57
Global Error Indicator
57
Customer Self Service (CSS) Indicator
59
Locating the Defective Component
60
Local Diagnostic Indicators on the Front
60
Local Diagnostic Indicators on the System Board
62
Opening the Rack Door
64
Shutting down the Server
65
Disconnecting Power Cords
66
Extending/Removing the Server from the Rack
68
Preliminary Steps
68
Extending the Server out of the Rack
69
Removing the Server from the Rack
70
Opening the Server
72
Removing the Server Cover
72
Removing the Air Duct
73
Installing the Air Duct
74
Closing the Server
76
Mounting the Server Cover
76
Mounting the Server in the Rack
77
Seating the Server on the Rack Rails
77
Sliding the Server into the Rack
80
Connecting the Server to the Power Source
81
Switching on the Server
82
Concluding Software Tasks
84
Closing the Rack Door
84
5 Basic Software Procedures
85
Starting the Maintenance Task
85
Disabling Bitlocker Functionality
85
Disabling SVOM Boot Watchdog Functionality
86
Viewing Boot Watchdog Settings
86
Configuring Boot Watchdog Settings
87
Removing Backup and Optical Disk Media
89
Verifying and Configuring the Backup Software Solution
89
Note on Server Maintenance in a Multipath I/O Environment
90
Switching on the ID Indicator
91
Completing the Maintenance Task
92
Updating or Recovering the System Board BIOS and Irmc
92
Updating or Recovering the System Board BIOS
92
Updating or Recovering the Irmc
93
Verifying System Information Backup / Restore
94
Updating RAID Controller Firmware
96
Enabling Option ROM Scan
97
Verifying and Configuring the Backup Software Solution
98
Resetting the Boot Retry Counter
99
Viewing the Boot Retry Counter
99
Enabling SVOM Boot Watchdog Functionality
101
Enabling Replaced Components in the System BIOS
101
Verifying the Memory Mode
102
Verifying the System Time Settings
103
Viewing and Clearing the System Event Log (SEL)
104
Viewing the SEL
104
Clearing the SEL
105
Updating the NIC Configuration File in a Linux Environment
105
Enabling Bitlocker Functionality
107
Performing a RAID Array Rebuild
108
Looking up Changed MAC / WWN Addresses
108
Looking up MAC Addresses
108
Looking up WWN Addresses
109
Using the Chassis ID Prom Tool
111
Configuring LAN Teaming
111
After Replacing / Upgrading LAN Controllers
112
After Replacing the System Board
112
Switching off the ID Indicator
112
Specifying the Chassis Model
113
Performing a Fan Test after Replacing a Defective Fan
114
6 Power Supply
117
Installing PSU Modules
118
Required Tools
118
Preliminary Steps
118
Removing a PSU Dummy Module
119
Installing a PSU Module
120
Concluding Steps
120
Removing PSU Modules
121
Required Tools
121
Preliminary Steps
121
Removing a PSU Module
122
Installing a PSU Dummy Module
123
Concluding Steps
123
Replacing PSU Modules
124
Required Tools
124
Preliminary Steps
124
Removing the Defective PSU Module
124
Installing the New PSU Module
125
Concluding Steps
125
Upgrading PSU from 450 W to 800 W
126
Required Tools
126
Preliminary Steps
126
Removing the PSU Module
127
Installing the New PSU Module
127
Concluding Steps
128
Replacing the Power Backplane
129
Required Tools
129
Preliminary Steps
129
Disconnecting Power Cables
130
Removing the Power Backplane
131
Installing the Power Backplane
133
Reconnecting Power Cables
135
Concluding Steps
135
7 Hard Disk Drives / Solid State Drives
137
Basic Procedure
138
Inch Hard Disk Drives
138
Mounting Order for 3.5-Inch Hdds
138
Installing 3.5-Inch HDD Modules
140
Required Tools
140
Preliminary Steps
140
Removing a 3.5-Inch HDD Dummy Module
140
Installing a 3.5-Inch HDD Module
141
Concluding Steps
142
Removing 3.5-Inch HDD Modules
142
Required Tools
142
Preliminary Steps
143
Removing a 3.5-Inch HDD Module
143
Installing a 3.5-Inch HDD Dummy Module
144
Concluding Steps
144
Replacing a 3.5-Inch HDD Module
145
Required Tools
145
Preliminary Steps
145
Removing a 3.5-Inch HDD Module
146
Installing a 3.5-Inch HDD Module
146
Concluding Steps
146
Inch Hard Disk Drives / Solid State Drives
146
Mounting Order for 2.5-Inch Hdds / Ssds
146
Installing 2.5-Inch HDD / SSD Modules
151
Required Tools
151
Preliminary Steps
151
Removing a 2.5-Inch HDD / SSD Dummy Module
152
Installing a 2.5-Inch HDD / SSD Module
153
Concluding Steps
154
Removing 2.5-Inch HDD / SSD Modules
154
Required Tools
154
Preliminary Steps
154
Removing a 2.5-Inch HDD / SSD Module
155
Installing a 2.5-Inch HDD / SSD Dummy Module
156
Concluding Steps
157
Replacing a 2.5-Inch HDD / SSD Module
157
Required Tools
158
Preliminary Steps
158
Removing a 2.5-Inch HDD / SSD Module
158
Installing a 2.5-Inch HDD / SSD Module
158
Concluding Steps
159
Replacing SAS / SATA HDD / SSD Backplanes
159
Replacing the 3.5-Inch HDD SAS / SATA Backplane
159
Required Tools
159
Preliminary Steps
159
Removing the 3.5-Inch HDD SAS / SATA Backplane
160
Installing the 3.5-Inch HDD SAS Backplane
162
Concluding Steps
164
Replacing the 4X 2.5-Inch HDD SAS Backplane
164
Required Tools
164
Preliminary Steps
164
Removing the HDD Cage
166
Removing the 4X 2.5-Inch SAS HDD Backplane
167
Installing the 4X 2.5-Inch HDD SAS Backplane
168
Installing the HDD Cage
169
Concluding Steps
170
Replacing the 12X 2.5-Inch HDD SAS Backplane
170
Required Tools
170
Preliminary Steps
171
Removing the 12X2.5-Inch HDD SAS Backplane
172
Installing the 12X 2.5-Inch HDD SAS Backplane
173
Concluding Steps
175
8 System Fan
177
Replacing the Fan Module
178
Required Tools
178
Preliminary Steps
178
Removing a Fan Module
179
Installing a Fan Module
180
Concluding Steps
180
Removing the Fan Box
181
Required Tools
181
Preliminary Steps
181
Removing Fan Module 2 and 4
182
Removing the Fan Box
183
Installing the Fan Box
184
Concluding Steps
185
9 Expansion Cards and Backup Units
187
Basic Information
187
Expansion Cards
191
Installing Expansion Cards
191
Required Tools
191
Preliminary Steps
192
Removing PCI Slot Bracket
192
Installing an Expansion Card
193
Connecting Cables to the Expansion Card
194
Connecting a Battery Backup Unit to the Expansion Card
194
Concluding Steps
194
Removing Expansion Cards
196
Required Tools
196
Preliminary Steps
196
Removing an Expansion Card
197
Installing a PCI Slot Bracket
198
Concluding Steps
198
Replacing Expansion Cards
199
Required Tools
199
Preliminary Steps
199
Removing an Expansion Card
200
Installing an Expansion Card
200
Connecting Cables to the Expansion Card
201
Connecting a Battery Backup Unit to the Expansion Card
201
Concluding Steps
201
SAS RAID Controller in PCI Slot 7
203
Installing the SAS RAID Controller
203
Required Tools
203
Preliminary Steps
203
Preparing the SAS RAID Controller
204
Installing the SAS RAID Controller
204
Connecting Cables to the Expansion Card
205
Connecting a Backup Unit to the Expansion Card
205
Concluding Steps
206
Removing the SAS RAID Controller
207
Required Tools
207
Preliminary Steps
207
Removing the SAS RAID Controller
208
Concluding Steps
208
Replacing the SAS RAID Controller
210
Required Tools
210
Preliminary Steps
210
Removing the Defective SAS RAID Controller
211
Installing the New SAS RAID Controller
211
Connecting Cables to the Expansion Card
211
Connecting a Backup Unit to the Expansion Card
211
Concluding Steps
211
Modular LAN Controller in PCI Slot 1
213
Installing the Modular LAN Controller
213
Required Tools
213
Preliminary Steps
214
Preparing the Modular LAN Controller
215
Removing PCI Slot Bracket
217
Installing the Modular LAN Controller
217
Concluding Steps
219
Concluding Software Tasks
220
Removing the Modular LAN Controller
221
Required Tools
221
Preliminary Steps
221
Removing the Modular LAN Controller
222
Installing a PCI Slot Bracket
223
Concluding Steps
224
Replacing the Modular LAN Controller
225
Required Tools
225
Preliminary Steps
225
Removing the Modular LAN Controller
226
Installing the Modular LAN Controller
226
Concluding Steps
226
Battery Backup Units (BBU)
227
Installing a BBU
227
Required Tools
228
Preliminary Steps
228
Preparing the BBU
229
Installing the BBU Holder Onto the Air Duct
230
Installing the Air Duct with a BBU
232
Concluding Steps
233
Removing a BBU
234
Required Tools
234
Preliminary Steps
234
Removing the Air Duct with a BBU
235
Removing the BBU Holder from the Air Duct
236
Concluding Steps
236
Replacing a BBU
237
Required Tools
237
Preliminary Steps
237
Removing a BBU from the Air Duct
238
Removing the BBU from the BBU Holder
238
Installing a New BBU
239
Concluding Steps
239
Flash Backup Units (FBU)
241
Installing an FBU
241
Required Tools
241
Preliminary Steps
241
Preparing the SAS RAID Controller
242
Preparing the FBU
244
Installing the FBU Holder Onto the Air Duct
246
Installing the Air Duct with an FBU
246
Concluding Steps
248
Removing an FBU
248
Required Tools
248
Preliminary Steps
249
Removing the Air Duct with an FBU
249
Removing the FBU Holder from the Air Duct
250
Concluding Steps
250
Replacing an FBU
251
Required Tools
251
Preliminary Steps
251
Removing an FBU from the Air Duct
252
Removing the FBU from the FBU Holder
252
Installing a New FBU
253
Concluding Steps
253
Additional Tasks
254
Mounting Expansion Card Slot Brackets
254
Required Tools
254
General Instructions
255
Network Adapter D2735
255
Network Adapter D2745
257
Network Adapter D2755
259
USB 3.0 Interface Card D3305
261
Handling SFP+ Transceiver Modules
262
Installing SFP+ Transceiver Modules
262
Removing an SFP+ Transceiver Module
268
Replacing SFP+ Transceiver Modules
270
10 Main Memory
271
Basic Procedure
272
Memory Sequence
272
Population Rules
272
Independant Channel Mode
274
Mirrored Channel and Performance Modes
275
Rank Sparing Mode
276
Installing Memory Modules
280
Required Tools
280
Preliminary Steps
280
Installing a Memory Module
281
Concluding Steps
283
Removing Memory Modules
284
Required Tools
284
Preliminary Steps
284
Removing a Memory Module
284
Concluding Steps
286
Replacing Memory Modules
287
Required Tools
287
Preliminary Steps
287
Removing a Memory Module
288
Installing a Memory Module
288
Concluding Steps
288
11 Processors
289
Basic Information
290
Supported Processors
290
Processor Locations
290
Installing Processors
291
Required Tools
291
Preliminary Steps
291
Installing the Processor
292
Opening the Load Plate of the Processor Socket
292
Installing the Processor
296
Removing the Protective Socket Cover
297
Closing Th Load
299
Concluding Steps
300
Removing Processors
302
Required Tools
302
Preliminary Steps
302
Removing a Processor
303
Opening the Cover Plate
303
Removing the Processor
307
Closing the Load Plate
308
Installing the Protective Cover
309
Closing the Load Plate
311
Concluding Steps
312
Upgrading or Replacing Processors
313
Required Tools
313
Preliminary Steps
313
Upgrading or Replacing a Processor
314
Removing the Processor
314
Installing the Processor
319
Concluding Steps
323
Handling Processor Heat Sinks
324
Required Tools
324
Preliminary Steps
324
Installing Processor Heat Sinks
325
Preparing the Heat Sink and Processor
326
Installing the Heat Sink
327
Removing Processor Heat Sinks
329
Replacing Processor Heat Sinks
331
Removing the Processor Heat Sink
331
Applying Thermal Paste
331
Installing the Processor Heat Sink
331
Concluding Steps
331
Applying Thermal Paste
332
12 Accessible Drives
335
Basic Informations
336
Installing a Local Service Display (LSD) Module
337
Required Tools
337
Preliminary Steps
337
Removing the LSD Dummy Cover
338
Installing a LSD Module
339
Concluding Steps
340
Removing a LSD Module
341
Required Tools
341
Preliminary Steps
341
Removing the LSD Module
342
Concluding Steps
344
Replacing a LSD Module
344
Required Tools
344
Preliminary Steps
344
Removing the Defective LSD Module
345
Installing the New LSD Module
345
Concluding Steps
345
Installing the Optical Disk Drive (ODD)
346
Required Tools
346
Preliminary Steps
346
Removing the ODD Dummy
347
Preparing an ODD
348
Installing an ODD
350
Concluding Steps
350
Removing the Optical Disc Drive (ODD)
351
Required Tools
351
Preliminary Steps
351
Removing the ODD
352
Concluding Steps
354
Replacing an ODD
355
Required Tools
355
Preliminary Steps
355
Removing the Defective ODD
356
Installing the New ODD
356
Concluding Steps
356
Installing an RDX/DAT Drive in 3.5-Inch Version
358
Required Tools
358
Preliminary Steps
358
Installing an RDX/DAT Drive in the Cage
359
Installing the RDX/DAT Drive
360
Connecting the RDX/DAT Drive
361
Connecting the RDX/DAT Drive to the System Board
362
Connecting the RDX/DAT Drive to the USB 3.0 Interface Card
363
Concluding Steps
364
Removing an RDX/DAT Drive in 3.5-Inch Version
365
Required Tools
365
Preliminary Steps
365
Removing the Drive Cage
366
Removing an RDX/DAT Drive out of the Cage
367
Concluding Steps
368
Replacing the RDX/DAT Drive in 3.5-Inch Version
369
Required Tools
369
Preliminary Steps
369
Removing the Defective RDX/DAT Drive
370
Installing the New RDX/DAT Drive
370
Concluding Steps
370
Installing an RDX/DAT Drive in 2.5-Inch Version
371
Required Tools
371
Preliminary Steps
371
Installing an RDX/DAT Drive in the Cage
372
Installing the RDX/DAT Drive
374
Connecting the RDX/DAT Drive
374
Connecting the RDX/DAT Drive to the System Board
375
Connecting the RDX/DAT Drive to the USB 3.0 Interface Card
376
Concluding Steps
377
Removing an RDX/DAT Drive in 2.5-Inch Version
378
Required Tools
378
Preliminary Steps
378
Removing the Drive Cage
379
Removing an RDX/DAT Drive out of the Cage
380
Concluding Steps
382
Replacing the RDX/DAT Drive in 2.5-Inch Version
383
Required Tools
383
Preliminary Steps
383
Removing the Defective RDX/DAT Drive
384
Installing the New RDX/DAT Drive
384
Concluding Steps
384
Installing an LTO Drive in 2.5-Inch Version
385
Required Tools
385
Preliminary Steps
385
Removing the Drive Cage
386
Removing the Tape Dummy
388
Installing an LTO Drive in the Cage
389
Installing the LTO Cage
392
Concluding Steps
394
Removing an LTO Drive in 2.5-Inch Version
395
Required Tools
395
Preliminary Steps
395
Removing the Drive Cage
396
Removing an LTO Drive out of the Cage
399
Installing the Dummy Drive
401
Concluding Steps
403
Replacing the LTO Drive in 2.5-Inch Version
404
Required Tools
404
Preliminary Steps
404
Removing the Defective LTO Drive
405
Installing the New LTO Drive
405
Concluding Steps
405
13 Front Panel
407
Replacing the Front Panel Module
408
Required Tools
408
Preliminary Steps
409
Removing the Front Panel Module
410
Installing the Front Panel Module
413
Concluding Steps
416
Front VGA Connector
417
Installing the Front VGA Connector
417
Required Tools
417
Preliminary Steps
417
Removing the Front Panel Module
418
Preparing the Front Panel Module
418
Installing the Front VGA Connector
419
Re-Installing the Front Panel Module
420
Concluding Steps
420
Removing the Front VGA Connector
421
Required Tools
421
Preliminary Steps
421
Removing the Front VGA Cable
422
Removing the Front VGA Connector
423
Re-Installing the Front Panel Module
423
Concluding Steps
423
Replacing the Front VGA Connector
424
Required Tools
424
Preliminary Steps
424
Removing the Front Panel Module
425
Removing the Front VGA Connector
425
Installing the New Front VGA Connector
425
Re-Installing the Front Panel Module
425
Concluding Steps
425
Front LAN Connector
426
Installing the Front LAN Connector
426
Required Tools
426
Preliminary Steps
426
Removing the Front Panel Module
427
Preparing the Front Panel Module
427
Installing the Front LAN Connector
428
Re-Installing the Front Panel Module
431
Concluding Steps
434
Using the Front Management LAN Connector
435
Removing the Front LAN Connector
436
Required Tools
436
Preliminary Steps
436
Removing the Front LAN Board
437
Removing the Front LAN Connector
439
Concluding Steps
442
Replacing the Front LAN Connector and Board
443
Required Tools
443
Preliminary Steps
443
Removing the Front Panel Module
444
Removing the Front LAN Connector
444
Installing the New Front LAN Connector
444
Re-Installing the Front Panel Module
444
Concluding Steps
444
Front Cage
445
Replacing the Front Panel Cage
445
Required Tools
445
Preliminary Steps
445
Removing the Front Panel Cage
446
Re-Installing the Front Panel Cage
447
Concluding Steps
449
14 System Board and Components
451
Replacing the CMOS Battery
451
Required Tools
452
Preliminary Steps
452
Removing the Battery
453
Installing the CMOS Battery
454
Concluding Steps
454
USB Flash Module (UFM)
456
Installing the UFM Board
456
Required Tools
456
Preliminary Steps
456
Installing the UFM Board
457
Concluding Steps
459
Software Configuration
460
Removing the UFM Board
460
Required Tools
460
Preliminary Steps
461
Removing the UFM Board
461
Concluding Steps
462
Replacing the UFM Board
463
Required Tools
463
Preliminary Steps
463
Removing the UFM
464
Re-Installing the UFM
464
Concluding Steps
467
Software Configuration
467
Trusted Platform Module (TPM)
468
Installing the TPM Board
468
Required Tools
468
Preliminary Steps
468
Installing the TPM Board
469
Concluding Steps
472
Removing the TPM Board
474
Required Tools
474
Preliminary Steps
475
Removing the TPM Board
477
Concluding Steps
479
Replacing the TPM Board
479
Required Tools
479
Preliminary Steps
480
Removing the TPM
480
Re-Installing the TPM
481
Concluding Steps
481
Onboard SAS Enabling Key
482
Installing the Onboard SAS Enabling Key
482
Required Tools
482
Preliminary Steps
482
Installing the Onboard SAS Enabling Key
483
Concluding Steps
484
Removing the Onboard SAS Enabling Key
484
Required Tools
484
Preliminary Steps
484
Removing Onboard SAS Enabling Key
485
Concluding Steps
485
Replacing the Onboard SAS Enabling Key
486
Required Tools
486
Preliminary Steps
486
Replacing the Onboard SAS Enabling Key
487
Concluding Steps
487
Replacing the System Board
487
Required Tools
489
Preliminary Steps
490
Removing the System Board
491
Installing the System Board
493
Mounting the System Board
493
Swapping Processors
495
Concluding Steps
495
15 Conversion Configurations
499
Basic Information
499
Supported Conversions
499
SAS Cabling
500
Basic Procedures
501
Required Tools
501
Preliminary Steps
501
Removing the
501
Removing HDD Cages and Front Panel Cage
503
Installing HDD Cage and Front Panel Cage
504
Installing the
505
Multicage in Bay 4/5
505
Panelhousing in Bay 5
506
Converting
507
Configuration 2 to Configuration 4
507
Configuration 2 to Configuration 7
510
Configuration 2 to Configuration 3
514
Configuration 3 to Configuration 6
517
Configuration 4 to Configuration 7
520
Configuration 4 to Configuration 8
522
Configuration 7 to Configuration 8
523
Concluding Steps
523
16 Cables
525
Cables Overview
525
Cabling
528
Configuration 1
528
Configuration 2
530
Configuration 3
532
Configuration 4
534
Configuration 5
535
Configuration 6
537
Configuration 7
539
Configuration 8
540
17 Appendix
541
Mechanical Overview
541
Server Front
541
Server Rear
543
Server Interior
544
Configuration Tables
545
Hard Disk Drives / Solid State Drives Mounting Order
545
Memory Board Configuration Table
545
Expansion Card Configuration Table
545
Connectors and Indicators
546
Connectors and Indicators on the System Board
546
Onboard Connectors
546
Onboard Settings
548
Onboard Indicators and Controls
550
Connectors and Indicators on the I/O Panel
552
I/O Panel Connectors
552
I/O Panel Indicators
553
Indicators on the Front Panel
555
Front Panel Controls and Indicators
555
Minimum Startup Configuration
558
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