Designjet Z Series — Service Manual 2-23
System Error Codes - Full Descriptions
A gap on the platen beam. If there’s any gap in Z (vertical direction)
between the plastic feature of the platen and the metal side plate, then
the chassis is damaged and the unit cannot be repaired.
Problem
Description:
Problem with paper advance. This source of error could come from an error
in any of the following systems: paper motor, disk encoder, cables or main
electronics.
Corrective Action: Try the following:
Open the Window and check for any visible obstacles restricting the
movement of the Drive Roller. If there is a wrinkled mass of media inside
the paper path, lift the Pinchwheels (using the Media Lever) and clear the
obstruction.
Perform the Media Drive diagnostic test to troubleshoot the problem
further
Page 3-18.
Check the connections on the Main PCA; the Media Advance Drive is
connected to the connector labeled Paper Motor.
Adjust the encoder disc and motor mount configuration See the
installation instructions on
Page 6-181.
If the System Error continues, replace the Media Advance Transmission
Page 6 -181 .
System Error: 85:YZ
Problem
Description:
Problem finding the Drive Roller zero.
Corrective Action: Try the following:
Check that the Media Advance Drive is connected properly to the Main
PCA and is not damaged. The cable is labeled “Paper Motor.”
Perform the Media Drive diagnostic test to troubleshoot the problem
further
Page 3-18.
If the System Error continues, replace the Encoder Disk and Encoder