Designjet Z Series — Service Manual 1-19
Software Troubleshooting
Corrective Action
Use a RIP
Adobe Illustrator/InDesign for Mac
It is not possible to create long documents
Versions affected: All
Drivers affected: All
Description:
When creating a new document, its size is limited to 227.5416 inches for
Illustrator and 106inches for InDesign.
Corrective Action
Not Available
It is not possible to print longer than 109inches
Versions affected: All
Drivers affected: PCL3GUI drivers
Description:
Files longer than 109inches will be clipped. The reason is:
Illustrator does not take into account the raster resolution from the
application when printing on raster devices, and it always takes 300dpi,
which is the driver resolution, to create the spool file. Therefore it limits the
maximum printable document size to 109inches (32.700pixels/300dpi)
InDesign has different settings to handle resolution (full resolution,
optimized resolution or screen resolution). For all cases, the spool file
includes 300dpi data so the maximum length is also 109inches
Corrective Action
Use a different application
Use a RIP or a PS printer
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