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HP DesignJet Z2100 - 86:01; 87:YZ; 93:YZ

HP DesignJet Z2100
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System Error Codes
2-24 Designjet Z Series — Service Manual
Sensor Page 6-178.
If the System Error continues, replace the Main PCA Page 6-163.
System Error: 86:01
Problem
Description:
Problem moving the carriage, most likely due to a paper jam.
Corrective Action: Try the following:
Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
Open the Window and check for any visible obstacles restricting the
movement of the carriage. If there is a wrinkled mass of media inside the
paper path, lift the Pinch wheels (using the Media Lever) and clear the
obstruction.
If there is no paper jam or obstacle blocking the carriage movement
perform the following:
Clean the encoder strip.
Check the belt assembly.
All cables and connections between the Carriag PCA, Scan Axis
Motor, and Main PCA.
Oil the carriage rails.
Perform the Scan Axis Diagnostic Test Page 3-6.
If the diagnostic test does not find any specific error, replace the Carriage
Assembly
Page 6-100.
Replace the Belt Assembly Page 6-115.
Replace the Scan Axis Motor Page 6-116.
Replace the Main PCA Page 6-163.
System Error: 87:YZ
Problem
Description:
Problem finding the Scan-axis encoder reading.
Corrective Action: Try the following:
Upgrade the firmware.
Clean the Encoder Strip.
Replace the Encoder Strip Page 6-91.
Replace the Carriage PCA Page 6-138.
Replace the Trailing Cables Page 6-92.
System Error: 93:YZ
Problem
Description:
Unable to pressurize the Ink Delivery System. The ISS Motor does not move
as expected.
Corrective Action: Try the following:
Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
Perform the Ink Delivery System diagnostic test to further troubleshoot the

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