HP DesignJet Z2100

Designjet Z Series — Service Manual 1-70
Ink Supplies Troubleshooting
Solving Ink Supplies Problems
Most of the problems that you could encounter when working with the ink
supplies are solved with guidance from the front panel. A full list of front
panel messages are supplied in the User’s Guide.
You Cannot Insert the Ink Cartridge Into the Printer
1 Ensure that you have the correct cartridge number for your printer. Z2100/
Z3100 printers use hp no.70 supplies, while the Z3200 uses hp no70
supplies for all colors except red, which is no.73.
2 Ensure that the Ink Cartridge is the correct color for that slot.
512 No Pen Missing There is no
printhead
1024 Bad
Accumen
Access
Reseat or
Test
Separately
Acumen cannot be
accessed
Bad acumen
continuity or a
short; Cannot
identify problem
printhead
2048 Wrong
Model
Replace Wrong printhead
inserted
Mechanical
lockouts should
prevent this. Error
is redundant.
4096 Mismatch Replace Wrong color
inserted
Mechanical
lockouts should
prevent this
8192 CSdata Not
Responding
Reseat CSdata
commuication
failed
Could be caused
by bad insertion
16384 CSdata
Transmit
Error
Reseat CSdata
commuication
incorrect
Could be caused
by bad contact
32768 Fails Energy
Calibration
Reseat Energy calibration
failed
Could be caused
by bad contact
65536 Empty
Dummy
OK during
Purge
Requested during
purge, otherwise
should be
removed
131072 Full Dummy Remove Requested during
purge
262144 End of Life Warning Printhead
warranty expired
524288 Expired Warning Printhead has
used expired or
non-HP ink
Error
Code
Status
Name
Status
Message
Description Comments