HP DesignJet Z2100

Designjet Z Series — Service Manual 2-7
System Error Codes - Full Descriptions
System Error Codes - Full Descriptions
This sections describes each of the system error codes and warnings that
could be encountered while using the printer and provides the remedial
action required to solve the problem detected.
System Error: 01.0:YZ
Problem
Description:
Communication with Main PCA failed.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Remove the formatter and reinsert it again. Ensure that it connects
properly in the Main PCA connector.
 If the System Error continues, replace the Main PCA  Page 6-163.
 If the System Error continues, replace the Formatter  Page 6-159.
System Error: 01.1:YZ
Problem
Description:
Error in the Print Mech PCA.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 If the System Error continues, replace the Main PCA  Page 6-163.
 If the System Error continues, replace the Formatter  Page 6-159.
System Error: 01.2:YZ
Problem
Description:
Failure reading acumen chip of an Ink Supply Station.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Check that there are not two cartridges of the same color installed.
 Perform the Ink Delivery System diagnostic test  Page 3-39.
– If the test finds that the ink supply is defective, replace it.
– If the test does not find any errors, remove all the ink supplies from the
ISS and reboot the printer.
 Install the ink cardtriges with the printer booted in normal mode. Use the
replacement option available from the Front Panel and install the
cartridges one by one. If an error appears after installing a supply, the
Only replace one component at a time and check if the
error has gone before replacing another component. Using
this procedure you will be able to determine exactly which
component failed.