Designjet Z Series — Service Manual 1-73
Ink Supplies Troubleshooting
The flex contacts cleaning tool is available as a service part for the Z2100/
Z3100 Photo Printer. It contains replacement sponges and an instruction
sheet, and should be used for cleaning the electrical interconnects of both
the Carriage Assembly and the Printhead.
If the front panel displays the message “Reseat” or “Replace” next to the
offending printhead, try cleaning the flex circuits of the Carriage and the
Printheads using the Flex Contacts Cleaning Tool.
Do not touch, wipe or attempt to clean the printhead
nozzles. This can damage the printhead and reduce print
quality.