•
Description of the failure
4. The support representative validates your request and issues an RMA number for
return of the component.
5. Pack the component for shipment.
Related
Documentation
Contacting Customer Support on page 483•
• Guidelines for Packing Hardware Components for Shipment
Tools and Parts Required to Remove Components from a T640 Router
To remove components from the router or the router from a rack, you need the following
tools and parts:
•
2.5-mm flat-blade (–) screwdriver, for detaching alarm relay terminal block
•
7/16-in. (11 mm) nut driver
•
Blank panels to cover empty slots
•
Electrostatic bag or antistatic mat, for each component
•
Electrostatic discharge (ESD) grounding wrist strap
•
Flat-blade (–) screwdriver
•
Mechanical lift, if available
•
Phillips (+) screwdrivers, numbers 1 and 2
•
Rubber safety cap for fiber-optic interfaces or cable
•
Wire cutters
Related
Documentation
T640 Router Description on page 3•
• T640 Chassis Description on page 15
• Locating T640 Component Serial Numbers Using the CLI on page 485
Packing the T640 Router for Shipment
To pack the router for shipment:
1. Retrieve the shipping crate and packing materials in which the router was originally
shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to one of the ESD points on the chassis.
Copyright © 2017, Juniper Networks, Inc.494
T640 Core Router Hardware Guide