Lexmark 7462 series - Page 159

Action Yes No
Step 3
a Remove the stapler assembly. Go to “MFP stapler assembly
stapler unit assembly removal” on page 494.
b Manually rotate the drive gears, and then reset the stapler.
c Remove all jammed staples, and then reinstall the stapler
assembly.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the stapler assembly. Go to
“MFP stapler assembly
stapler unit assembly removal” on page 494.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Left tamper does not leave home position failure (StapleSmart finisher) service check
Action Yes No
Step 1
Check all the connections on the output option controller card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the tamper drive belt for damage, and if necessary, replace
the belt.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the left tamper motor assembly. Go to
“MFP stapler
assembly tamper drive motor assembly removal” on page 492.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor (tamper HP). Go to
“Sensor (MFP stapler
assembly tamper HP left and right) removal” on page 498.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
159