Right tamper does not leave home position failure (StapleSmart finisher) service check
Action Yes No
Step 1
Check all the connections on the output option controller card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the tamper drive belt for damage, and if necessary, replace
the belt.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the right tamper motor assembly. Go to
“MFP stapler
assembly tamper drive motor assembly removal” on page 492.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor (tamper HP). Go to
“Sensor (MFP stapler
assembly tamper HP left and right) removal” on page 498.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Paddle home position jam service check
Action Yes No
Step 1
Check all the connections on the StapleSmart finisher controller
card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the sensor (paddle HP) for damage, and if necessary,
replace the sensor. Go to
“Sensor (MFP stapler assembly paddle
HP) removal” on page 497.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
160
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