Deflector gate transition to output option not detected service check
Action Yes No
Step 1
Check all the connections on the StapleSmart finisher controller
card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the sensor (deflector HP) for damage, and if necessary,
replace the sensor. Go to
“Sensor (MFP stapler assembly
deflector
HP) removal” on page 503.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Deflector gate transition to standard bin not detected service check
Action Yes No
Step 1
Check all the connections on the StapleSmart finisher controller
card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the sensor (deflector HP) for damage, and if necessary,
replace the sensor. Go to
“Sensor (MFP stapler assembly
deflector HP) removal” on page 503.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
163