Action Yes No
Step 4
Replace the sensor (tamper HP). Go to
“Sensor (MFP stapler
assembly tamper HP left and right) removal” on page 498.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Stapler mechanism not in home position failure service check
Action Yes No
Step 1
Check all the connections on the StapleSmart finisher controller
card and the stapler assembly.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Remove the staple cartridge, and then remove all jammed
staples.
b Reinstall the staple cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Remove the stapler assembly. Go to “MFP stapler assembly
stapler unit assembly removal” on page 494.
b Manually rotate the drive gears, and then reset the stapler.
c Remove all jammed staples, and then reinstall the stapler
assembly.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the stapler assembly. Go to
“MFP stapler assembly
stapler unit assembly removal” on page 494.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
162
To Next Page
Loading...
