Action Yes No
Step 2
a Check the sensor (ADF closed interlock) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the sensor (ADF closed interlock). Go to
“Switch (ADF
closed interlock) removal” on page 559.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (ADF sheet through) static jam service check
Action Yes No
Step 1
Check the media path, and then remove any media or media
fragments.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the sensor (ADF sheet through) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF sheet through).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Go to step 5. Go to step 3.
Step 3
a Check the sensor (ADF sheet through) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor. Go to
“Sensor (ADF sheet through) removal”
on page 557.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 6. The problem is
solved.
7462
Diagnostic information
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