Error code Description Action
294.00 Media remains on the sensor (ADF media exit)
during the warm up sequence.
Go to
“Sensor (ADF media exit) static jam
service check” on page 180.
294.01 The media reached the sensor (ADF media exit)
within the specified time but did not clear it within
the specified time.
Go to
“Sensor (ADF media exit) lingering jam
service check” on page 182.
294.03
Sensor (ADF top door interlock) service check
Action Yes No
Step 1
Check the sensor (ADF top door interlock) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF top door interlock).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
The problem is
solved.
Go to step 2.
Step 2
a Check the sensor (ADF top door interlock) for proper
connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the sensor (ADF top door interlock). Go to
“Sensor (ADF
top door interlock) removal” on page 554.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Switch (ADF closed interlock) service check
Action Yes No
Step 1
Check the sensor (ADF closed interlock) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF closed interlock).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
The problem is
solved.
Go to step 2.
7462
Diagnostic information
166