Sensor (ADF media exit) static jam service check
Action Yes No
Step 1
Check and remove any media or media fragments from the media
path.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the sensor (ADF media exit) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF media exit).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Go to step 5. Go to step 3.
Step 3
a Check the sensor (ADF media exit) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor (ADF media exit). Go to
“Sensor (standard exit
bin) actuator assembly removal” on page 384 or “Sensor (ADF
media exit) bracket assembly removal (model X651)” on
page 549.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the ADF controller card assembly. Go to
“ADF controller
card removal” on page 541.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Perform a print test using the ADF.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
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