Action Yes No
Step 7
a Check the ADF feed drive motor assembly for proper
connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Replace the ADF feed drive motor assembly. Go to
“ADF feed drive
motor assembly removal” on page 551.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Check the ADF transport drive motor assembly for proper
connection.
b Replace the connection, if necessary.
Go to step 10. The problem is
solved.
Step 10
Replace the ADF transport drive motor assembly. Go to
“ADF
transport drive motor bracket assembly with cable removal” on
page 550.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Replace the ADF controller card assembly. Go to
“ADF controller
card removal” on page 541.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Perform a print test using the ADF.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
171
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