Action Yes No
Step 3
Check the media path for contaminates. Make sure that the media
path is free of excess media dust and foreign objects such as paper
clips and staples.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the sensor (ADF media exit) for proper operation.
a Enter the Diagnostics menu.
b Select SCANNER TESTS > Sensor Tests.
c Observe the line, “sensor (ADF media exit).”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Go to step 7. Go to step 5.
Step 5
a Check the sensor (ADF media exit) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the sensor (ADF media exit). Go to
“Sensor (standard exit
bin) actuator assembly removal” on page 384 or “Sensor (ADF
media exit) bracket assembly removal (model X651)” on
page 549.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Check the ADF transport drive motor assembly for proper
connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Replace the ADF transport drive motor assembly. Go to
“ADF
transport drive motor bracket assembly with cable removal” on
page 550.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Place an undamaged document in the ADF, and then perform an
ADF test.
Does the problem remain?
Go to step 10. The problem is
solved.
7462
Diagnostic information
183