Lexmark 7462 series - Page 250

Action Yes No
Step 5
Check the toner pulse wheel on the print cartridge for damage,
and if necessary, replace the cartridge.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Printhead failure service check
Action Yes No
Step 1
Check all connections on the printhead assembly for proper
connectivity.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check all connections on the system card assembly for proper
connectivity.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check all printhead connections for possible damage and poor
continuity.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the system card assembly. Go to
“System card assembly
removal” on page 321.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the printhead assembly. Go to
“Printhead assembly
removal” on page 377.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
250